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General Chat Thread, A quote for a emergancy call out. in General; hi, iv just got back from an emergancy call out for a school i do some vollentry work at.... they ...
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    A quote for a emergancy call out.

    hi,

    iv just got back from an emergancy call out for a school i do some vollentry work at....

    they had a flood. and had to pull out all the ICT equipment what included 2 servers and various other IT equipment.

    iv fitted there router, and 2 servers into the switch. and got there file,print,DHCP server back online. aswell as there sims server.

    its been refitted in a temp state to allow the school to still use there IT equipment before county comes in and moves there servers and switchs to a diffrent location...

    im not clued up on pricing and i was wondering if somone could give me some advice on how much i should quote the gov's on how much it will cost them?

    it took around about a hour and 15-20 mins after refitting the router,repatching,installing the 2 servers. and checking internet and printer connectivity.

    anyone able to give me a rounded price??

    regards

    Tom Kirby.

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    Ric_'s Avatar
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    Given that it's voluntary work, surely you should only charge expenses at the most?

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    its not vollentry work, it started as vollentry work. but the only reason i went in today, was because they required someone for emergancy call out and i know the system, they have already authed that they will call me out and pay me for it. i just need to give them a quote for how much...

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    If my team do "extra curricular" work for our primaries e.g. we refitted a network for one in half term when they should have been off they get £25 and hour.

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    john's Avatar
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    £35 per hour, so thats £35 for the first hour and £17.50 for the next so I'd say £50 for the lot

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    tech_guy's Avatar
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    If it was me I'd charge £150.

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    russdev's Avatar
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    A tip decide what you want to be paid then add some to the amount and then in invoice give them discount.

    Russ

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    acrobson's Avatar
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    We get approx double time for the first hour and time and a half for the rest. If it's after midnight it 22:00 aparently other expenses are taking into account, what they are, is unknown as i have never had to claim with my current employer to date. These i believe include time in Lieu, which is basiclly paid leave, either half a day, a day on top of your annaul leave entitlement.

    Hope this is of some help.

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    Sylv3r's Avatar
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    I think I would say £40ish per hour although if you were a large company they would probably charge nearer the £100 mark.

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    SimpleSi's Avatar
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    When I worked in my previous job, I paid our engineers 4 hour minimum callout for any out of hours work > 15 minutes.

    So whatever you normally work for per hour x 4.

    But its up to you. Just make sure you don't believe you are ripping anyone off but are happy to receive due recompense.

    Best to come up with a formula for what you claim and just say its what you've heard is the going rate for this sort of callout work.

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    Joanne's Avatar
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    I'd say £50 too... sounds reasonable enough to m

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    contink's Avatar
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    Remember you are asking them to pay for your expertise, not just your time...

    I'd go with Si's suggestion... £20 per hour, four hours plus travel and if you're feeling generous put a discount on to be nice. If anything though, bear in mind that if you ask for peanuts they may expect more the next time something goes pear shaped.

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    torledo's Avatar
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    Quote Originally Posted by tech_guy View Post
    If it was me I'd charge £150.
    think tech guy's figures are about right and what simplesi and contink have said is valid.

    For emergency call out hourly rate x4....so if you're hourly rate is £35/hour (it shouldn't be anything below that) i'd charge £140. I would say that includes travel.

    Trust me they'll pay it.....we've paid complete numpties to come in and spend half the morning to do a bit of soldering up to £250 for the first hour in the past. They were travelling a long way, but even if you've only travelled a short distance i think £140-£150 is reasonable for the volume of work you've done for them.

    you might want to think about having a first hour fixed rate. And then any work beyond that must be charged at a half hourly or hourly rate. This would be for remedial and call out work, as you don't know how long you need to be there for.
    Last edited by torledo; 1st April 2008 at 08:45 AM.

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    SimpleSi's Avatar
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    so if you're hourly rate is £35/hour (it shouldn't be anything below that)
    Your on a good wage - mines about £9

    regards

    Simon

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    Geoff's Avatar
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    £200 callout + travel (covers first 4 hours). Then £50/hr after that. If they moan then knock 20% off on the invoice. Works for me, and stops any 'pretend' emergencies.

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