Welcome, Register for free! or Login below:
EduGeek.net RSS Feeds Register FAQ Members Social Groups User Map Calendar Search Today's Posts Mark Forums Read

General Chat

General Chat forum sponsored by
General Chat Sponsored by LanSchool

From what you think about Billy G to what you think about your favourite beer.

Go Back   EduGeek.net Forums > General > General Chat
Reply
 
LinkBack Thread Tools Search Thread
Sponsored Links
Old 31-03-2008, 07:26 PM   #1
 
Tom-Kirby's Avatar
 
Join Date: Feb 2008
Location: Stevenage, Hertfordshire
Posts: 82
uk
Thanks: 0
Thanked 2 Times in 1 Post
Rep Power: 3 Tom-Kirby is on a distinguished road
Default A quote for a emergancy call out.

hi,

????: EduGeek.net Forums http://www.edugeek.net/forums/general-chat/17444-quote-emergancy-call-out.html
iv just got back from an emergancy call out for a school i do some vollentry work at....

they had a flood. and had to pull out all the ICT equipment what included 2 servers and various other IT equipment.

iv fitted there router, and 2 servers into the switch. and got there file,print,DHCP server back online. aswell as there sims server.

its been refitted in a temp state to allow the school to still use there IT equipment before county comes in and moves there servers and switchs to a diffrent location...

im not clued up on pricing and i was wondering if somone could give me some advice on how much i should quote the gov's on how much it will cost them?

it took around about a hour and 15-20 mins after refitting the router,repatching,installing the 2 servers. and checking internet and printer connectivity.

anyone able to give me a rounded price??

regards

Tom Kirby.
  Reply With Quote
Old 31-03-2008, 07:30 PM   #2
 
Ric_'s Avatar
 
Join Date: Jun 2005
Location: Lancashire
Posts: 6,255
uk uk lancashire
Thanks: 50
Thanked 310 Times in 242 Posts
Rep Power: 76 Ric_ has a brilliant futureRic_ has a brilliant futureRic_ has a brilliant futureRic_ has a brilliant futureRic_ has a brilliant futureRic_ has a brilliant futureRic_ has a brilliant futureRic_ has a brilliant futureRic_ has a brilliant futureRic_ has a brilliant futureRic_ has a brilliant future
Send a message via MSN to Ric_ Send a message via Skype™ to Ric_
Default

Given that it's voluntary work, surely you should only charge expenses at the most?
  Reply With Quote
Old 31-03-2008, 07:44 PM   #3
 
Tom-Kirby's Avatar
 
Join Date: Feb 2008
Location: Stevenage, Hertfordshire
Posts: 82
uk
Thanks: 0
Thanked 2 Times in 1 Post
Rep Power: 3 Tom-Kirby is on a distinguished road
Default

its not vollentry work, it started as vollentry work. but the only reason i went in today, was because they required someone for emergancy call out and i know the system, they have already authed that they will call me out and pay me for it. i just need to give them a quote for how much...
  Reply With Quote
Old 31-03-2008, 08:09 PM   #4
 
jcollings's Avatar
 
Join Date: Nov 2006
Location: Kendal
Posts: 1,076
uk
Thanks: 40
Thanked 72 Times in 61 Posts
Rep Power: 22 jcollings is just really nicejcollings is just really nicejcollings is just really nicejcollings is just really nicejcollings is just really nice
Default

If my team do "extra curricular" work for our primaries e.g. we refitted a network for one in half term when they should have been off they get £25 and hour.
  Reply With Quote
Old 31-03-2008, 08:14 PM   #5
 
john's Avatar
 
Join Date: Sep 2005
Location: Northern England
Posts: 5,414
uk uk yorkshire
Thanks: 223
Thanked 148 Times in 130 Posts
Rep Power: 45 john is a splendid one to beholdjohn is a splendid one to beholdjohn is a splendid one to beholdjohn is a splendid one to beholdjohn is a splendid one to beholdjohn is a splendid one to beholdjohn is a splendid one to behold
Default

£35 per hour, so thats £35 for the first hour and £17.50 for the next so I'd say £50 for the lot
  Reply With Quote
Old 31-03-2008, 08:27 PM   #6
 
tech_guy's Avatar
 
Join Date: May 2007
Location: That bit in the middle of England
Posts: 3,226
england us hawaii
Thanks: 371
Thanked 191 Times in 82 Posts
Blog Entries: 1
Rep Power: 53 tech_guy has much to be proud oftech_guy has much to be proud oftech_guy has much to be proud oftech_guy has much to be proud oftech_guy has much to be proud oftech_guy has much to be proud oftech_guy has much to be proud oftech_guy has much to be proud oftech_guy has much to be proud of
Default

If it was me I'd charge £150.
  Reply With Quote
Old 31-03-2008, 08:35 PM   #7
 
russdev's Avatar
 
Join Date: Jun 2005
Location: Leicestershire
Posts: 5,773
uk
Thanks: 48
Thanked 188 Times in 117 Posts
Blog Entries: 1
Rep Power: 54 russdev has much to be proud ofrussdev has much to be proud ofrussdev has much to be proud ofrussdev has much to be proud ofrussdev has much to be proud ofrussdev has much to be proud ofrussdev has much to be proud ofrussdev has much to be proud of
Send a message via ICQ to russdev Send a message via AIM to russdev Send a message via MSN to russdev Send a message via Yahoo to russdev Send a message via Skype™ to russdev
Default

A tip decide what you want to be paid then add some to the amount and then in invoice give them discount.

Russ
  Reply With Quote
Old 31-03-2008, 10:05 PM   #8
 
acrobson's Avatar
 
Join Date: May 2007
Location: Tyne & Wear
Posts: 423
uk
Thanks: 2
Thanked 6 Times in 6 Posts
Rep Power: 6 acrobson is on a distinguished road
Default

We get approx double time for the first hour and time and a half for the rest. If it's after midnight it 22:00 aparently other expenses are taking into account, what they are, is unknown as i have never had to claim with my current employer to date. These i believe include time in Lieu, which is basiclly paid leave, either half a day, a day on top of your annaul leave entitlement.

Hope this is of some help.
  Reply With Quote
Old 31-03-2008, 10:10 PM   #9
 
Sylv3r's Avatar
 
Join Date: Jul 2005
Location: Co. Durham
Posts: 1,602
uk uk durham city
Thanks: 94
Thanked 105 Times in 88 Posts
Rep Power: 28 Sylv3r is a glorious beacon of lightSylv3r is a glorious beacon of lightSylv3r is a glorious beacon of lightSylv3r is a glorious beacon of lightSylv3r is a glorious beacon of lightSylv3r is a glorious beacon of light
Send a message via MSN to Sylv3r Send a message via Skype™ to Sylv3r
Default

I think I would say £40ish per hour although if you were a large company they would probably charge nearer the £100 mark.
  Reply With Quote
Old 31-03-2008, 10:24 PM   #10
 
SimpleSi's Avatar
 
Join Date: Jun 2005
Location: Lancashire
Posts: 1,895
uk
Thanks: 137
Thanked 97 Times in 81 Posts
Rep Power: 28 SimpleSi is a glorious beacon of lightSimpleSi is a glorious beacon of lightSimpleSi is a glorious beacon of lightSimpleSi is a glorious beacon of lightSimpleSi is a glorious beacon of light
Default

When I worked in my previous job, I paid our engineers 4 hour minimum callout for any out of hours work > 15 minutes.

So whatever you normally work for per hour x 4.

But its up to you. Just make sure you don't believe you are ripping anyone off but are happy to receive due recompense.

Best to come up with a formula for what you claim and just say its what you've heard is the going rate for this sort of callout work.
  Reply With Quote
Old 31-03-2008, 10:26 PM   #11
 
Joanne's Avatar
 
Join Date: Nov 2007
Location: Lancashire
Posts: 1,012
uk uk lancashire
Thanks: 29
Thanked 37 Times in 34 Posts
Blog Entries: 17
Rep Power: 12 Joanne has a spectacular aura aboutJoanne has a spectacular aura about
Default

I'd say £50 too... sounds reasonable enough to m
  Reply With Quote
Old 31-03-2008, 10:36 PM   #12
 
contink's Avatar
 
Join Date: Jul 2006
Location: South Yorkshire
Posts: 3,343
uk uk yorkshire
Thanks: 184
Thanked 187 Times in 151 Posts
Rep Power: 51 contink has much to be proud ofcontink has much to be proud ofcontink has much to be proud ofcontink has much to be proud ofcontink has much to be proud ofcontink has much to be proud ofcontink has much to be proud ofcontink has much to be proud ofcontink has much to be proud of
Default

Remember you are asking them to pay for your expertise, not just your time...

I'd go with Si's suggestion... £20 per hour, four hours plus travel and if you're feeling generous put a discount on to be nice. If anything though, bear in mind that if you ask for peanuts they may expect more the next time something goes pear shaped.
  Reply With Quote
Old 01-04-2008, 08:39 AM   #13
 
torledo's Avatar
 
Join Date: Oct 2007
Posts: 2,154
uk
Thanks: 84
Thanked 100 Times in 84 Posts
Rep Power: 28 torledo is a name known to alltorledo is a name known to alltorledo is a name known to alltorledo is a name known to alltorledo is a name known to alltorledo is a name known to all
Default

Quote:
Originally Posted by tech_guy View Post
If it was me I'd charge £150.
think tech guy's figures are about right and what simplesi and contink have said is valid.

For emergency call out hourly rate x4....so if you're hourly rate is £35/hour (it shouldn't be anything below that) i'd charge £140. I would say that includes travel.

Trust me they'll pay it.....we've paid complete numpties to come in and spend half the morning to do a bit of soldering up to £250 for the first hour in the past. They were travelling a long way, but even if you've only travelled a short distance i think £140-£150 is reasonable for the volume of work you've done for them.

you might want to think about having a first hour fixed rate. And then any work beyond that must be charged at a half hourly or hourly rate. This would be for remedial and call out work, as you don't know how long you need to be there for.

Last edited by torledo; 01-04-2008 at 08:45 AM..
  Reply With Quote
Old 01-04-2008, 09:17 AM   #14
 
SimpleSi's Avatar
 
Join Date: Jun 2005
Location: Lancashire
Posts: 1,895
uk
Thanks: 137
Thanked 97 Times in 81 Posts
Rep Power: 28 SimpleSi is a glorious beacon of lightSimpleSi is a glorious beacon of lightSimpleSi is a glorious beacon of lightSimpleSi is a glorious beacon of lightSimpleSi is a glorious beacon of light
Default

Quote:
so if you're hourly rate is £35/hour (it shouldn't be anything below that)
Your on a good wage - mines about £9

regards

Simon
  Reply With Quote
Old 01-04-2008, 09:18 AM   #15
 
Geoff's Avatar
 
Join Date: Jun 2005
Location: Fylde, Lancs, UK.
Posts: 10,469
uk uk lancashire
Thanks: 55
Thanked 339 Times in 292 Posts
Blog Entries: 1
Rep Power: 89 Geoff has a brilliant futureGeoff has a brilliant futureGeoff has a brilliant futureGeoff has a brilliant futureGeoff has a brilliant futureGeoff has a brilliant futureGeoff has a brilliant futureGeoff has a brilliant futureGeoff has a brilliant futureGeoff has a brilliant futureGeoff has a brilliant futureGeoff has a brilliant future
Send a message via ICQ to Geoff Send a message via AIM to Geoff Send a message via MSN to Geoff Send a message via Yahoo to Geoff Send a message via Skype™ to Geoff
Default

£200 callout + travel (covers first 4 hours). Then £50/hr after that. If they moan then knock 20% off on the invoice. Works for me, and stops any 'pretend' emergencies.
  Reply With Quote
Reply
Similar Threads
Thread Thread Starter Forum Replies Last Post
Call Parents/Truancy Call webman MIS Systems 8 07-03-2009 06:10 PM
Promethean Quote ICT_GUY General Chat 7 24-01-2008 09:32 PM
Rm server Quote nicholab Hardware 15 04-10-2007 08:01 AM
Quote of the day NetworkGeezer *nix 3 05-05-2006 09:49 AM



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search Thread
Search Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT +1. The time now is 02:30 PM.
Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.0 ©2009, Crawlability, Inc.
Copyright EduGeek.net




website uptime

© 2005 - 2009 EduGeek.net
no new posts