General Chat Thread, Interview Thursday! in General; Hi all,
I have an interview on Thursday for the post of Jr. Support Technician. It's in a secondary school ...
18th March 2008, 09:47 AM #1
I have an interview on Thursday for the post of Jr. Support Technician. It's in a secondary school and there are 3 other people in the Support Team (NM, Senior Tech and another Tech). I'm just after a few pointers really as to what to do before / during the interview, and what are some common questions that might crop up. I hope I get this, sick of working alongside RM.
IDG Tech News
18th March 2008, 10:00 AM #2
Do your homework, arrange a visit round the school, or phone/email the NM and have a chat about their setup. Get a prospectus and look at their website and just generally be prepared.
Its short notice so be prepared to be turned down for a viewing tho. Oh and which school is it?
Thanks to CHR1S from:
DevilsAdvocate (18th March 2008)
18th March 2008, 10:04 AM #3
When we advertise for this sort of role, one of main aspects of interview is a short test we put together. We're generally looking for a logical process of attacking the problem in preference to sorting the problem though we generally test simple things like noticing loose cables, installing network printers and correcting boot order in BIOS. Question wise just be honest with answers and don't be cocky, don't be too shy either...we can't stand people who won't speak at all, if your given a tour/shown round be interested and ask questions. Hope that helps.
Thanks to iatkinson from:
DevilsAdvocate (18th March 2008)
18th March 2008, 10:06 AM #4
Castlevale secondary school. Nice idea about e-mailing the NM. I'll see if I can get ahold of them. I've already had a test run to the school so I know where it is and what not. Bit late to arrange a visit though, i'm hoping if I get there early they won't mind me having a walk around, dunno though, probably won't be allowed to do that. Overall I think I fit the bill of what they after really well, bit sceptical of working with Secondary kids after working in Primary, but I'm sure it'll be ok! Thanks!
18th March 2008, 10:15 AM #5
Theres some basic info, they are also hosting their own VLE using moodle etc etc
18th March 2008, 10:36 AM #6
I would read the ofstead report. I would brush up on your weak spots and be yourself. Act interested. They will be monitoring how you react round the pupils. When they site you down for the interview, when its finsihed they will ask "do you have any questions". Just ask them one even if you don't have any. I would also bring a pen to the interview. Looks a little more professional if you have your own.
Hope that helps
Thanks to FN-GM from:
DevilsAdvocate (18th March 2008)
18th March 2008, 10:43 AM #7
Thanks FN. Do you think taking in a notepad with a few notes on and for taking down notes during the interview be a good idea?
E-mailed the Office at Castlevale and the NM agreed to give me his number so i'm gonna give him a call during my lunch just to chat and introduce myself.
18th March 2008, 10:47 AM #8
Think about the issues of kids and computer/internet/network use in schools. In particular, child protection issues; not allowing them open access to Internet sites, issues of cyber bullying, security of information etc. It's easy to go in with a technical head on but, think about the pastoral side too.
18th March 2008, 10:54 AM #9
- Rep Power
If your giving the NM a call, just ask what the standard setup is for their network. Finding out what OS they are using will give you an idea if they are using Vista or plan to soon. Making sure you have a basic understanding of the Office packages is fine, but a little knowledge of specialist software could prove an advantage. We also use 2D design and Serif products for design & technology and also IT, but they are slowly being introduced into other departments. Even if you have to do a little research on the internet tonight, it will show your keen and have some knowledge of what products schools are using.
18th March 2008, 11:03 AM #10
Thanks for all the help so far guys! I do love this place.
18th March 2008, 11:04 AM #11
I always view the interview process as a two-way street - they're interviewing you to see if you're a suitable applicant but use it to see if they are an outfit you'd like to work with.
You might have all the skills they are looking for but they might turn out to be a complete bunch of wangs.
Sell yourself. Any interview is never wasted as an excuse to hone your technique. Don't be too cocky though. Be firm, enthusiastic, decisive and to the point. Difficult I know during the stressful thing that is an interview, but try and relax and enjoy it. I'm one of those people who'll go for interviews every so oftern just to keep my hand in even though I don't want the job.
Best of luck for Thursday!
18th March 2008, 11:08 AM #12
Just a general interview one:
Jot down a couple of sensible questions onto a card and keep it in your pocket. They don't need to be deep... double-checking working hours and holiday entitlement for example.
There's nothing worse than a silence when they say "Have you got any questions you'd like to ask?"
It shows you've prepared when you check your card, even if you discover the questions have already answered. (In which case you can say "There were a couple of things, but you've already covered those")
And as Torledo says below turn your phone off and don't take anything else in.
Also, knowing where to find information is as important as what you actually know
Last edited by elsiegee40; 18th March 2008 at 11:10 AM.
18th March 2008, 11:09 AM #13
I wouldn't take anything at all into the interview. And don't forget to switch you're phone off for the duration.
Originally Posted by DevilsAdvocate
I'm not quite sure why you need to make notes, you'd only have a chance to analyze them once the interview is over, by which time it's too late. And having to structure a reply around having to refer to some notes you've made to me would not say a lot about you're confidence and ability to communicate. It could also be more of hindrance than a help by distracting you from the important tasks of concentrating when listening and replying. That's what i would think if i was the interviewer, no doubt professional recuiters have different views on note taking during interview.
Last edited by torledo; 18th March 2008 at 11:11 AM.
18th March 2008, 11:19 AM #14
Like Pallen says quick glance at some of the software they may use gives you a heads-up.
Just an example of some we/I use but you should find out from their NM what's useful looking up.
18th March 2008, 11:44 AM #15
Number 1; be honest! If you don't know something, dont pretend you do (I know it sounds obvious, but in the heat of the moment its all to easy to just say "Oh yeah I know that....").
Number 2; prepare *meaningful* questions (personally, I wouldn't end an interview by asking about pay and holiday, after all the inteviewer might not have all the facts available to him/her anyway).
Number 3; don't be afraid to say "can you elaborate on that" if you want more information about anything they tell you. After all, you need as much info as you can get when deciding if YOU want to work for THEM.
Number 4; have one or two "case studies" of things you've done before prepared in your head, so that if you are asked a question like "Tell us about your last job / project you've worked on", you have a decent, pre-rendered 'story' to tell.
Lastly, at the interview I had for the NM job I'm now in, I brought with me a portfolio with samples of my previous work (including Powerpoints I had previously made, as demos for making Resources for staff, copies of websites/intranets I have designed, a working copy of my Database + dissertation-project from my final year of Uni, and a written document detailing the major hardware-networking experience I'd had, in much greater detail than I could have gone into in the interview, and all of that on a CD as well a printed, bound copy).
I gave them his to keep at the end of the interview.
This went down very well, as 1.5 hours later they called me up and offered me the job, stating "...a very constructive and informative interview..." as a big part of my being offered the job.
Hope that's of some help,
best of luck with the interview on Thursday!
Last edited by Pete10141748; 18th March 2008 at 11:46 AM.
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