Call management Systems, what do you use?

[ashleyrobinson]

Hi all,

Just wondering what call management systems You techies/Managers Use?

I couldn't find a great deal a long time ago and am interested in whats around,

http://inpixel.co.uk/?p=8

is our school experience of creating our own

Cheers,

Ash

oops- mis spelt title and can't change

[mark]

Hi Ash

Do a search for 'helpdesk'. There are loads of threads of differring recommendations, free, open source & commercial