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General Chat Thread, Network Support - who do you use? in General; As the title suggests, who do you use for network support. We have VMWare and server 2012R2 with exchange 2013. ...
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    Network Support - who do you use?

    As the title suggests, who do you use for network support. We have VMWare and server 2012R2 with exchange 2013. I might need to look around and would welcome any recommendations.

    Cheers

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    Steven_Cleaver's Avatar
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    Try these Burconix Ltd can't recommend these guys highly enough.

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    jertsy (10th June 2014)

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    Quote Originally Posted by Steven_Cleaver View Post
    Try these Burconix Ltd can't recommend these guys highly enough.
    Thanks Steven, just had a quick look at their site, looks promising, I will get in touch with them.

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    Where abouts in the country are you?

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    Quote Originally Posted by FN-GM View Post
    Where abouts in the country are you?
    I'm in the Midlands

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    We use these guys http://www.dmsystem.co.uk/ The support they have gave us has been outstanding, We love the management console as well as letting teachers use the more locked down console to allow them to easily access students work and changing passwords.

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    jertsy (10th June 2014)

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    DaveP's Avatar
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    Our LEA offers a support service that we are paying for. We opted for the minimum support they offer. However I have been told that I am allowed to purchase more support [more on site visits from LEA engineers, upgraded telephone support and a faster turn around time]

    Waiting to hear what the new charges will be and what the new support regime actually allows for.

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    Quote Originally Posted by mikeyw View Post
    We use these guys Home The support they have gave us has been outstanding, We love the management console as well as letting teachers use the more locked down console to allow them to easily access students work and changing passwords.
    Cheers, Mikeyw

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    Quote Originally Posted by DaveP View Post
    Our LEA offers a support service that we are paying for. We opted for the minimum support they offer. However I have been told that I am allowed to purchase more support [more on site visits from LEA engineers, upgraded telephone support and a faster turn around time]

    Waiting to hear what the new charges will be and what the new support regime actually allows for.
    Where are you in the country Dave?

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    DaveP's Avatar
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    Quote Originally Posted by jertsy View Post
    Where are you in the country Dave?
    Sunny Hertfordshire.

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    jertsy (10th June 2014)

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    We use EAC Network Solutions (EAC Network Solutions | Call us on: 01844 215050). Ben, Mike and the team are extremely good, knowledgable and helpful. Tell them I sent you...!

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    I've used iTech - iTech | A Technology Company for cover on a couple of occasions

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    Gibson335's Avatar
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    + 1 for Burconix. Been using them since their inception and can't recommend them highly enough.

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    jertsy (11th June 2014)

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    Quote Originally Posted by Jamman960 View Post
    I've used iTech - iTech | A Technology Company for cover on a couple of occasions
    Thanks, I will check them out.

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    Quote Originally Posted by Jamman960 View Post
    I've used iTech - iTech | A Technology Company for cover on a couple of occasions
    Cheers

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