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General Chat Thread, how many IT support staff do you have at your school? in General; 1300 pupils, 250 staff, 980 desktops, 30 servers, 1 x Network Manger, 3 x Full Time Tech, 1 x Part ...
  1. #16
    mdench's Avatar
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    1300 pupils, 250 staff, 980 desktops, 30 servers, 1 x Network Manger, 3 x Full Time Tech, 1 x Part Time Tech

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    1000+ Students 120 staff and there is just me at the moment. I am only 18, I am doing an apprenticeship yet i am on my own, i am pretty sure i should have someone fully trained above me to teach me things but no im on my own but one good thing is i am learning quite alot.

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    900 secondary kids, 60 primary kids
    600 laptops for kids 100 laptops for staff, 100 iMacs 300 desktop, 130 staff, just me at the end of my tether, fingers crossed recruiting another tech soon

  4. #19

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    ~1150 Kids, ~150 staff, ~500 devices - 1 x Network Manager (Full Time), 1 x Apprentice Tech (Full Time) and 1 x Classroom Tech (Term Time Only). We have a new Sixth Form opening in September and I've been told no more staff will be available until at least September 2015, even then that will be an apprentice role.

    We cope though, it's busy and very varied which what makes it enjoyable, but there are times we could do with a bit of quiet time.

    Pete

  5. #20
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    Quote Originally Posted by JJames View Post
    1000+ Students 120 staff and there is just me at the moment. I am only 18, I am doing an apprenticeship yet i am on my own, i am pretty sure i should have someone fully trained above me to teach me things but no im on my own but one good thing is i am learning quite alot.
    You really have been thrown in at the deep end! At least you have edugeek to keep you slightly sane Still there's no better way to learn than on the job.

  6. #21

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    Not a school, but 2 people, supporting 67 PCs, 12 servers (mainly virtualised now) in 1 office, and 37 PCs in a separate office, plus maintaining a terminal server connection for everyone also.

  7. #22
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    1600 students, 300 staff, 700~ pcs... (~100 of which are less than 5 years old) ~150 "mobile" devices, 1NM, 2 tech + apprentice

  8. #23
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    Quote Originally Posted by JJames View Post
    1000+ Students 120 staff and there is just me at the moment. I am only 18, I am doing an apprenticeship yet i am on my own, i am pretty sure i should have someone fully trained above me to teach me things but no im on my own but one good thing is i am learning quite alot.
    Hats off to you for sticking with it. Many would have packed that in. As mentioned, learning on the job is always best.

  9. #24
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    Quote Originally Posted by ozydave View Post
    900 secondary kids, 60 primary kids
    600 laptops for kids 100 laptops for staff, 100 iMacs 300 desktop, 130 staff, just me at the end of my tether, fingers crossed recruiting another tech soon
    Bl@@dy hell. Sort some staff out!!!

  10. #25

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    500 Students, 300 devices, 50 Staff and one IT guy (me)

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    Private company. 17 sites, 200+ PCs, 30+ Laptops, 50+ mobile devices. Maybe 30 servers - mostly physical due to the nature of the business but have visualization in place in the appropriate places.
    Me and the IT Dir.

    Old School was 500 devices, 1200 students. NM, Senior tech, normal tech, 50/50 tech/VLE.

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    Thanks for your reply. Would you mind if I ask what the project management is that you mentioned -is this IT support related?

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    @DaveP mentioned Project Management - I'm guessing that it will be IT/Network related. Such as infrastructure upgrades, software roll outs and etc.

    I would say most IT Support staff do Project Management to a certain extent without even realising as you just do it automatically. Just upgrading PCs to SSDs from HDDs will require some PM. Specing the SSDs (size, speed), budget constraint, time management, no down time - not affecting teaching etc. You might not right a project plan / brief but you will have a good think about it. My work put me on PRINCE2 which was useful.

  14. #29

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    Quote Originally Posted by steves22 View Post
    Thanks for your reply. Would you mind if I ask what the project management is that you mentioned -is this IT support related?
    Quote Originally Posted by visioN View Post
    @DaveP mentioned Project Management - I'm guessing that it will be IT/Network related. Such as infrastructure upgrades, software roll outs and etc...
    When he is fulfilling his role as Project Manager it is not IT related at all. There is some history as to how this came about but it comes down to the fact that before he had his role in Network Support he was part of the Site Support Team. He was looking for a move and I felt that he would be useful in my team. This move was accepted provided he would be available to assist The Site Support Team from time-to-time. This commitment has grown into his current split role as Project Manager.

    HTH.

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    just me part time across three schools, term time only.



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