General Chat Thread, how many IT support staff do you have at your school? in General; 1300 pupils, 250 staff, 980 desktops, 30 servers, 1 x Network Manger, 3 x Full Time Tech, 1 x Part ...
27th May 2014, 10:55 AM #16
1300 pupils, 250 staff, 980 desktops, 30 servers, 1 x Network Manger, 3 x Full Time Tech, 1 x Part Time Tech
27th May 2014, 11:01 AM #17
- Rep Power
1000+ Students 120 staff and there is just me at the moment. I am only 18, I am doing an apprenticeship yet i am on my own, i am pretty sure i should have someone fully trained above me to teach me things but no im on my own but one good thing is i am learning quite alot.
27th May 2014, 11:16 AM #18
900 secondary kids, 60 primary kids
600 laptops for kids 100 laptops for staff, 100 iMacs 300 desktop, 130 staff, just me at the end of my tether, fingers crossed recruiting another tech soon
27th May 2014, 11:19 AM #19
~1150 Kids, ~150 staff, ~500 devices - 1 x Network Manager (Full Time), 1 x Apprentice Tech (Full Time) and 1 x Classroom Tech (Term Time Only). We have a new Sixth Form opening in September and I've been told no more staff will be available until at least September 2015, even then that will be an apprentice role.
We cope though, it's busy and very varied which what makes it enjoyable, but there are times we could do with a bit of quiet time.
27th May 2014, 11:29 AM #20
You really have been thrown in at the deep end! At least you have edugeek to keep you slightly sane Still there's no better way to learn than on the job.
Originally Posted by JJames
27th May 2014, 11:32 AM #21
Not a school, but 2 people, supporting 67 PCs, 12 servers (mainly virtualised now) in 1 office, and 37 PCs in a separate office, plus maintaining a terminal server connection for everyone also.
27th May 2014, 12:37 PM #22
1600 students, 300 staff, 700~ pcs... (~100 of which are less than 5 years old) ~150 "mobile" devices, 1NM, 2 tech + apprentice
27th May 2014, 01:44 PM #23
Hats off to you for sticking with it. Many would have packed that in. As mentioned, learning on the job is always best.
Originally Posted by JJames
27th May 2014, 03:07 PM #24
Bl@@dy hell. Sort some staff out!!!
Originally Posted by ozydave
27th May 2014, 03:08 PM #25
500 Students, 300 devices, 50 Staff and one IT guy (me)
27th May 2014, 03:17 PM #26
Private company. 17 sites, 200+ PCs, 30+ Laptops, 50+ mobile devices. Maybe 30 servers - mostly physical due to the nature of the business but have visualization in place in the appropriate places.
Me and the IT Dir.
Old School was 500 devices, 1200 students. NM, Senior tech, normal tech, 50/50 tech/VLE.
27th May 2014, 04:30 PM #27
Thanks for your reply. Would you mind if I ask what the project management is that you mentioned -is this IT support related?
27th May 2014, 04:47 PM #28
@DaveP mentioned Project Management - I'm guessing that it will be IT/Network related. Such as infrastructure upgrades, software roll outs and etc.
I would say most IT Support staff do Project Management to a certain extent without even realising as you just do it automatically. Just upgrading PCs to SSDs from HDDs will require some PM. Specing the SSDs (size, speed), budget constraint, time management, no down time - not affecting teaching etc. You might not right a project plan / brief but you will have a good think about it. My work put me on PRINCE2 which was useful.
27th May 2014, 05:51 PM #29
Originally Posted by steves22
When he is fulfilling his role as Project Manager it is not IT related at all. There is some history as to how this came about but it comes down to the fact that before he had his role in Network Support he was part of the Site Support Team. He was looking for a move and I felt that he would be useful in my team. This move was accepted provided he would be available to assist The Site Support Team from time-to-time. This commitment has grown into his current split role as Project Manager.
Originally Posted by visioN
27th May 2014, 07:10 PM #30
just me part time across three schools, term time only.
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