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General Chat Thread, Thanks to Sahara Systems in General; I would like to give a thank you to Sahara Systems for service beyond the norm for many companies. We ...
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    Thanks to Sahara Systems

    I would like to give a thank you to Sahara Systems for service beyond the norm for many companies.

    We have a set of their wall mounted speakers where one of our little treasures thought it would be a fun to smash the wired remote control. Despite not actually stocking spares for them their engineer took a look through their stock of returned speakers and sent us a replacement free of charge.

  2. 3 Thanks to sjatkn:

    Clevertouch (18th March 2014), Oaktech (27th January 2014), Pyroman (27th January 2014)

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    Quote Originally Posted by sjatkn View Post
    I would like to give a thank you to Sahara Systems for service beyond the norm for many companies.

    We have a set of their wall mounted speakers where one of our little treasures thought it would be a fun to smash the wired remote control. Despite not actually stocking spares for them their engineer took a look through their stock of returned speakers and sent us a replacement free of charge.
    I've had a similar experience with them... They've been super helpful. I needed a pair of the secure torx keys for their projector mounts, and a hdmi connector for one of their bulkhead boxes and they just charged me postage for them.

  4. 2 Thanks to Oaktech:

    Chris_ (27th January 2014), Clevertouch (18th March 2014)

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    Quote Originally Posted by Oaktech View Post
    I've had a similar experience with them... They've been super helpful. I needed a pair of the secure torx keys for their projector mounts, and a hdmi connector for one of their bulkhead boxes and they just charged me postage for them.
    I had the opposite! I was after a HDMI connector thing for one of those boxes. CPC sold the boxes, but said they were no longer going to stock the little HDMI connector

    Rang Sahara and they said I could only get it through a reseller... Eventually found one and ended up paying around 15 for it!!

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