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General Chat Thread, Fake microsoft Caller Scam in General; Originally Posted by AMLightfoot Funny. I'm with Natwest and had this exact issue. Never did find out what they wanted. ...
  1. #76

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    Quote Originally Posted by AMLightfoot View Post
    Funny. I'm with Natwest and had this exact issue. Never did find out what they wanted.
    just been on phone to barclays, she couldnt find details, it wont do this, and other stuff ffs. im patient but they asked me 3 times my details on an 0845
    number 6.6p / min landline and mental on mobile so...
    barclays have annoyed me numerous times over the years still.need to work out who to change to.

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    Quote Originally Posted by Kurgan View Post
    just been on phone to barclays, she couldnt find details, it wont do this, and other stuff ffs. im patient but they asked me 3 times my details on an 0845
    number 6.6p / min landline and mental on mobile so...
    barclays have annoyed me numerous times over the years still.need to work out who to change to.
    I think they are all as bad as each other. FWIW I also have accounts with Halifax and at least whenever I phone them the person on the end of the line usually has a scottish accent. The Halifax online banking site is not as feature-rich as the Natwest one, so if I were judging my bank based on online provision I'd choose Natwest over Halifax simply because the online site allows me to interact as little as possible with the bank itself.

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    I'm with Smile, and never actually have to talk to them. Was with Halifax many years ago, but the only Xtra they gave me was grief. Smile "just works" - wonderful.

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    my opinuion to solve phone calls and when they ask you to confirm your indentity by answering security questions as people point out they can be anybody - my solution would be they required to provide a security question and answer aswell to confirm they are who they say they are aswell

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    Had one call me up today just to say he needs to inspect the computers at my workplace, he also started going on about saying Windows XP is no longer supported did you know and your computers are infected with malicious software! I replied that's funny we don't have Windows XP machines anywhere, yet he still went on to say we did it was like he wasn't listening, then he asked me to go to team viewer.... I did a sarcastic laugh and hung up the phone muttering "idiot"! Grrr make me so angry!

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    Quote Originally Posted by alexbillbridgnorth View Post
    Had one call me up today just to say he needs to inspect the computers at my workplace
    If somebody falls for that, the consequences could be extremely scary..

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    It's a good job all remote applications are blocked via Smoothwall only I have access to the sites

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