General Chat Thread, Helpdesk / Servicedesk Software in General; Also on the lookout for something; what's so good about Zendesk compared to the rest?...
23rd January 2014, 11:25 AM #16
Also on the lookout for something; what's so good about Zendesk compared to the rest?
23rd January 2014, 11:32 AM #17
- Rep Power
We are using Help Scout, it's free for up to 3 users with 1 mailbox.
We switched from Zendesk and are very happy with it.
23rd January 2014, 02:02 PM #18
- Rep Power
I love ServiceDesk Plus, well worth the costs.
23rd January 2014, 02:08 PM #19
All web based and easy to configure. Migrates with E-Mail and informs requester when call is created, updated and resolved.
Originally Posted by rickjames
We needed something very very easy to use, and Zendesk does this perfectly.
23rd January 2014, 03:02 PM #20
Is that for the starter edition?
Originally Posted by sippo
Zendesk Pricing | Plans starting from just $1 a month
23rd January 2014, 03:13 PM #21
Yeah, looks like they've changed their pricing now.
Still cheap though.
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