+ Post New Thread
Page 2 of 2 FirstFirst 12
Results 16 to 21 of 21
General Chat Thread, Helpdesk / Servicedesk Software in General; Also on the lookout for something; what's so good about Zendesk compared to the rest?...
  1. #16
    rickjames's Avatar
    Join Date
    Nov 2011
    Location
    London
    Posts
    562
    Thank Post
    4
    Thanked 69 Times in 50 Posts
    Rep Power
    19
    Also on the lookout for something; what's so good about Zendesk compared to the rest?

  2. #17
    Nick_Parker's Avatar
    Join Date
    Jan 2008
    Location
    Dainfern, South Africa
    Posts
    473
    Thank Post
    100
    Thanked 18 Times in 13 Posts
    Rep Power
    18
    We are using Help Scout, it's free for up to 3 users with 1 mailbox.
    We switched from Zendesk and are very happy with it.

  3. #18

    Join Date
    Mar 2010
    Posts
    43
    Thank Post
    26
    Thanked 12 Times in 8 Posts
    Rep Power
    12
    I love ServiceDesk Plus, well worth the costs.

  4. #19

    sippo's Avatar
    Join Date
    May 2008
    Location
    Swindon, Wiltshire
    Posts
    1,804
    Thank Post
    145
    Thanked 239 Times in 155 Posts
    Rep Power
    163
    Quote Originally Posted by rickjames View Post
    Also on the lookout for something; what's so good about Zendesk compared to the rest?
    All web based and easy to configure. Migrates with E-Mail and informs requester when call is created, updated and resolved.

    We needed something very very easy to use, and Zendesk does this perfectly.

  5. #20

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,689
    Thank Post
    756
    Thanked 1,715 Times in 1,526 Posts
    Rep Power
    438
    Quote Originally Posted by sippo View Post
    Zendesk.

    It costs $20 for upto 3 'agents' but that goes to charity.
    Is that for the starter edition?

    Zendesk Pricing | Plans starting from just $1 a month

    Ben

  6. #21

    sippo's Avatar
    Join Date
    May 2008
    Location
    Swindon, Wiltshire
    Posts
    1,804
    Thank Post
    145
    Thanked 239 Times in 155 Posts
    Rep Power
    163
    Yeah, looks like they've changed their pricing now.

    Still cheap though.



SHARE:
+ Post New Thread
Page 2 of 2 FirstFirst 12

Similar Threads

  1. Which Helpdesk Software.. Free or Not
    By Grommit in forum Windows
    Replies: 47
    Last Post: 7th March 2011, 11:29 PM
  2. Replies: 0
    Last Post: 5th September 2008, 02:14 PM
  3. PDAs & Helpdesk software
    By mcloum in forum Network and Classroom Management
    Replies: 8
    Last Post: 17th April 2008, 01:42 PM
  4. Free Helpdesk / Inventory Software
    By GlennT in forum Downloads
    Replies: 2
    Last Post: 11th September 2007, 01:32 PM
  5. Helpdesk software for BECTA
    By darknova in forum General Chat
    Replies: 3
    Last Post: 29th August 2007, 09:16 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •