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General Chat Thread, Helpdesk / Servicedesk Software in General; Also on the lookout for something; what's so good about Zendesk compared to the rest?...
  1. #16
    rickjames's Avatar
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    Also on the lookout for something; what's so good about Zendesk compared to the rest?

  2. #17
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    We are using Help Scout, it's free for up to 3 users with 1 mailbox.
    We switched from Zendesk and are very happy with it.

  3. #18

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    I love ServiceDesk Plus, well worth the costs.

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    Quote Originally Posted by rickjames View Post
    Also on the lookout for something; what's so good about Zendesk compared to the rest?
    All web based and easy to configure. Migrates with E-Mail and informs requester when call is created, updated and resolved.

    We needed something very very easy to use, and Zendesk does this perfectly.

  5. #20

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    Quote Originally Posted by sippo View Post
    Zendesk.

    It costs $20 for upto 3 'agents' but that goes to charity.
    Is that for the starter edition?

    Zendesk Pricing | Plans starting from just $1 a month

    Ben

  6. #21

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    Yeah, looks like they've changed their pricing now.

    Still cheap though.

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