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General Chat Thread, Gas Supply - Need advice in General; FYI I've just checked and my standing charge on a monthly bill is 21.49p / day. I would ask for ...
  1. #16


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    FYI I've just checked and my standing charge on a monthly bill is 21.49p / day. I would ask for justification in writing as to why yours is 1.80!!!

  2. #17

    Michael's Avatar
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    Quote Originally Posted by cpjitservices View Post
    Well I had a worth with BG, and I was told that they could put me on a different tariff a lower tariff but there would be no point as on the 23rd November all the tariffs are going up anyway regardless. I'd apparently only benefit from the new tariff for a few days. Apparently I get charged a Calibration charge on the meter too and thats 1 a day between 2-3AM.

    Definitely haven't got a leak - Gas check has been done and the meters have been checked!

    Think Ill look at ebico thanks all.
    A calibration charge? What does that mean exactly? Why is it my meter calibrates itself and yours doesn't? I thought that kind of thing was a thing of the past in 2013.

  3. #18

    CHR1S's Avatar
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    How to check your meter
    We've heard of dozens of similar cases involving almost all of the big energy companies, and there could be plenty more, because one million meters are changed from imperial to metric every year.

    If yours is one of them, here's how you can check you're being billed correctly:

    If your gas meter has the letters fton the front, it's one of the old imperial ones. That means your reading needs to be converted, and the small print of your bill should show this. It'll probably be called a metric conversion factor. But if your meter has the letter M, it's a new metric meter, and your bill shouldn't have a metric conversion factor on it. If it does, you too could be paying too much.
    from BBC - Watchdog: Are you paying too much for gas?

    I doubt this is possible with prepay, but could be worth a check?
    Last edited by CHR1S; 7th November 2013 at 11:46 AM.

  4. #19

    Michael's Avatar
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    Latest news: UK firms cleared of gas price manipulation

    Yeah right...

    It's pretty obvious to me that creating sub-division companies i.e. a middle man, they're selling gas to themselves at a higher rate, then claiming the wholesale price has gone up. The whole privatisation model is no longer working.

    When did we last see company A say we'll undercut company B?

    You see it with Virgin and Sky.

    You see it was Asda, Sainsbury's and Tesco.

    Do you see it with the big six? No!

  5. Thanks to Michael from:

    CHR1S (7th November 2013)

  6. #20
    StevieM's Avatar
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    Quote Originally Posted by Michael View Post
    The whole privatisation model is no longer working.
    I think the clause 'no longer' is redundant in that sentence.
    @cpjitservices - Did you ask them exactly what a 'Calibration Charge' is? Email them and get it in writing.
    Last edited by StevieM; 7th November 2013 at 11:54 AM.

  7. #21
    cpjitservices's Avatar
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    Just spoke to BG and this is what it breaks down too.

    Gas:
    Standard Tariff
    Usage average is: 2.69 - 8.065 per KwH (Tier 1) 4.524 Per KwH (tier 2)
    Calibration charge is 26.09

    Electric:
    Standard Tariff
    2.31 Average Usage. : 21.98 Per KwH
    13.27 Per KwH

    New prices as of 23rd November
    Gas: 5.05 per Kwh (tier1) , 26.09 Standing Charge, 26.009 (tier2)
    Elec: 13.75 Per KwH, 26.09 Standing Charge, 26.009 (tier2)

    IM confused by all this if im honest.

  8. #22
    cpjitservices's Avatar
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    A calibration is where, the meter during 2am and 3am does some jiggery poker with the credit, re-calibrates itself so that the meter after so much has been used makes the price go down on the per KwH but no idea as to what price.

  9. #23

    nephilim's Avatar
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    Check your facebook inbox.

  10. #24
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    What's the boiler and when was it serviced? In one of our previous rentals we had a B rated Potterton Promax HE - after it got serviced towards the end of our tenancy, it went from economical to roughly what you pay, again on prepay meters.

    I suspect they screwed with the boiler and upset it. They denied it, but this company came to my current house when I initially had a fault on my "new" system, and tried to screw me over to the tune of 88 inventing faults, after turning up with faulty test equipment and having to borrow my own.

    Needless to say I ordered them out, and called in a local independent engineer, who fixed and serviced the whole kaboodle for 45, and is coming back next week to do an annual service again.

  11. #25
    StevieM's Avatar
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    Quote Originally Posted by cpjitservices View Post
    A calibration is where, the meter during 2am and 3am does some jiggery poker with the credit, re-calibrates itself so that the meter after so much has been used makes the price go down on the per KwH but no idea as to what price.
    What? So it costs you 1 a day so that you can pay less for any gas used between and 2am and 3am? Sounds like a bargain to me!

    Seriously, email them and get them to explain everything in writing and in language that you can understand. If you're still confused, keep pestering them for clarification.

  12. #26

    Michael's Avatar
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    Quote Originally Posted by cpjitservices View Post
    Just spoke to BG and this is what it breaks down too.

    Gas:
    Standard Tariff
    Usage average is: 2.69 - 8.065 per KwH (Tier 1) 4.524 Per KwH (tier 2)
    Calibration charge is 26.09

    Electric:
    Standard Tariff
    2.31 Average Usage. : 21.98 Per KwH
    13.27 Per KwH

    New prices as of 23rd November
    Gas: 5.05 per Kwh (tier1) , 26.09 Standing Charge, 26.009 (tier2)
    Elec: 13.75 Per KwH, 26.09 Standing Charge, 26.009 (tier2)

    IM confused by all this if im honest.
    The immediate problem (in both instances) is that you're on the Standard Tariff for both electric and gas. I'm no expert and I'm not entirely sure how it works with pre-pay meters, however I've signed up for a fixed price (all the big six do it) and pay via DD.

    It seems rather unfair that you may/may not be forced to be on the Standard Tariff just because you have a pre-payment meter.

    You are within your right to simply ask BG, 'What's the best tariff for me?' and 'Can I get it cheaper elsewhere?' The law has changed which means they have to tell you, or point you in the right direction.

  13. #27

    Michael's Avatar
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    Quote Originally Posted by cpjitservices View Post
    A calibration is where, the meter during 2am and 3am does some jiggery poker with the credit, re-calibrates itself so that the meter after so much has been used makes the price go down on the per KwH but no idea as to what price.
    I use an Economy 7 meter, so I pay less every evening. During the day it's slightly more expensive, but generally I'm at work so it makes no difference to me.

    This is all automated and I don't pay for this, so I am somewhat confused as to why you're charged a calibration fee. I wonder if it's their way of calling it an 'admin fee' seeing as you're not paying using the preferred DD.

  14. #28

    CHR1S's Avatar
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    Quote Originally Posted by cpjitservices View Post
    Just spoke to BG and this is what it breaks down too.

    Gas:
    Standard Tariff
    Usage average is: 2.69 - 8.065 per KwH (Tier 1) 4.524 Per KwH (tier 2)
    Calibration charge is 26.09

    Electric:
    Standard Tariff
    2.31 Average Usage. : 21.98 Per KwH
    13.27 Per KwH

    New prices as of 23rd November
    Gas: 5.05 per Kwh (tier1) , 26.09 Standing Charge, 26.009 (tier2)
    Elec: 13.75 Per KwH, 26.09 Standing Charge, 26.009 (tier2)

    IM confused by all this if im honest.
    So lets compare -


    Electricity
    SC per day - 34.25p 11.752p kWh You pay ave 86p SC and 21.98p kWh


    Gas
    SC per day - 34.25p 3.535p kWh You pay ave 86p SC and 8p kWh

    So even doubling what I pay it still does not account for your high charges

  15. #29
    cpjitservices's Avatar
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    My boiler is an Ideal 30Kilowattt Boiler Logic Combi Boiler | High efficiency reliable boiler from Ideal Heating

    Im going to sign up with ebico I think, some way or another BG are royally ripping me off!!!


    Thanks for all your advice though folks. I hate energy suppliers.

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