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General Chat Thread, Medieval helpdesk in General; Helpdesk support back in the day of the middle age with English subtitles Medieval helpdesk . Video hosted on youtube....
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    Medieval helpdesk

    Helpdesk support back in the day of the middle age
    with English subtitles

    Medieval helpdesk. Video hosted on youtube.

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    PEO
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    Re: Medieval helpdesk

    Well at my last job we once asked for a screen grab so we could diagnose the software problem they were having and they took a picture with a digital camera and emailed it to us.....I kid you not.

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    Re: Medieval helpdesk

    @tech_guy: Reminds me of Web 0.1

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    Re: Medieval helpdesk

    Quote Originally Posted by tech_guy
    Well at my last job we once asked for a screen grab so we could diagnose the software problem they were having and they took a picture with a digital camera and emailed it to us.....I kid you not.
    I have actualy done that, but only becuase it was a hardware problem and the PC was well and properly crashed.

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    Re: Medieval helpdesk

    Quote Originally Posted by K.C.Leblanc
    Quote Originally Posted by tech_guy
    Well at my last job we once asked for a screen grab so we could diagnose the software problem they were having and they took a picture with a digital camera and emailed it to us.....I kid you not.
    I have actualy done that, but only becuase it was a hardware problem and the PC was well and properly crashed.
    I must admit we've done it with a video camera to record a message on boot that flashed by so fast it couldn't be read and it couldn't be paused. It turned out it was a message on our NEC server politely informing us that one of the cpus was f****d....!

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    aliv25
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    Re: Medieval helpdesk

    LMAO

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    Re: Medieval helpdesk

    I have taken a photo of a bios screen here - but that's excusable - innit?

    You do know tech_guy that you can usually pause the post screens with the pause key? :P

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    Re: Medieval helpdesk

    Yeah but if you read what I said in this case the pause key didn't have any effect!

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