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General Chat Thread, Papers or something to be used in a essay in General; I need something I can pull references from for a critical analysis report I have written about my help desk. ...
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    Papers or something to be used in a essay

    I need something I can pull references from for a critical analysis report I have written about my help desk. Its uni work.

    So anything you've seen written about help desks would be awesome. Even if its Becta/FITS.

    TIA

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  3. Thanks to psydii from:

    Little-Miss (19th May 2013)



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