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| | #1 |
| Guest
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| I tried using an original XP disk but the BSOD appeared before I had a chance to do anything. I know that this disk works elsewhere so I figured it must not be able to cope with the hardware. I contacted Acer, who said they would need to bring the laptop back in for 'repair', which of course I was not willing to allow. I asked if I could have a recovery CD/DVD sent instead and their reply came as: "We can send your recovery disk out for a charge of £50". Can they do this? Charge me £50 for a set of disks which I surely already posess the license for? I'm starting to get a bit annoyed with them. If anyone has any advice, or knows how to build an Acer Travelmate 4230 from a standard XP disk could you let me know? Much appreciated! |
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| | #2 |
![]() Join Date: Jul 2005 Location: Kettering, Northants
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Blog Entries: 1 Rep Power: 55 | IIRC it needs to be XP including SP2. A friend working down in London has found this with a few Acers and Fujitsu machines. Depending on age of the machine it might even be XP inc SP1 and XP inc SP2 kills it ... |
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| | #3 |
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| I see - I'll merge SP2 to into my current disk. The laptop is literally 3 months old so I'm guessing it'll need SP2 and not the other way around. |
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| | #4 |
| Guest
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| I've has this problem 2 with a couple of Acer laptops and found that they need an XP disc with SP 2 included to stop them from BSOD at boot. |
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| | #5 |
![]() Join Date: Mar 2007 Location: Central Scotland
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Rep Power: 0 | Yup was just about to post about SP2, had a few of the newer Dell laptops and desktops needing it too. |
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| | #6 |
| Guest
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| Sweet. Cheers guys. Just creating iso file now using nlite. On the other matter, can Acer get away with charging £50 for a set of recovery disks? |
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| | #7 |
| Guest
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| Burnt iso to disk and is now installing, so it's gone a bit further than before. Just came up saying cannot install clock.avi? Just pressed escape hoping its not a needed part. |
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| | #8 |
![]() | Yep everyones right, ive got a Acer laptop at home and XP Pro would only install when it was slipstreamed with SP2 |
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