+ Post New Thread
Page 2 of 3 FirstFirst 123 LastLast
Results 16 to 30 of 38
General Chat Thread, Is it wrong to block non manager staffs work calls outside of hours? in General; They have no right to call you outside of your contracted hours unless you are on-call. Leave the phone at ...
  1. #16

    tech_guy's Avatar
    Join Date
    May 2007
    Location
    That little bit in the middle of Little Old England
    Posts
    8,136
    Thank Post
    1,913
    Thanked 1,345 Times in 743 Posts
    Blog Entries
    3
    Rep Power
    395
    They have no right to call you outside of your contracted hours unless you are on-call. Leave the phone at work and get yourself one on a cheapy contract for personal use. Don't give the number to anyone work-related. We have enough stress in our lives without having to put up with this as well. I never check my work emails outside of working hours, and have blocked all work email from my personal email accounts. Staff are blocked from my social networking rubbish as well.

  2. #17


    Join Date
    May 2009
    Posts
    3,018
    Thank Post
    268
    Thanked 798 Times in 604 Posts
    Rep Power
    289
    Quote Originally Posted by dany2010 View Post
    Every so often (happening more often these days) I get calls way out side of working hours, 2 1/2 hours outside sometimes from staff. If I choose not to answer they just keep trying until I get so annoyed I answer.
    I'd guess this would be a few individuals. Take the call, be polite, promise to investigate the problem RFN and call them back with a solution as soon as you have it. Do so at 2am.

  3. #18
    RichB's Avatar
    Join Date
    Oct 2008
    Location
    A Nice School
    Posts
    399
    Thank Post
    142
    Thanked 51 Times in 38 Posts
    Rep Power
    70
    I have a work phone, it very hard to switch off (mentally) on an evening with it sat there. Some staff have in the past tried to abuse it, I found a stern word the next day solved the issue. It is however a very catch 22 situation people feel because you have the phone they can contact you at anytime. Get the ground rules set out about the phone. My boss's know if it is ugent I will check my emails and voicemail during an evening monday to friday and there is no chance of getting me at a weekend. It a mix of work and play and it can get very mixed up in the education market. As stated before teachers work very strange hours and for 6 weeks at a time, ask them if they are always contactable in the holidays? or try ringing the teachers on there home phone on a half term and see what their repsonse is....

    Teachers live in a teaching world it not similar to mine or yours...
    Last edited by RichB; 16th May 2013 at 11:36 AM.

  4. #19

    sonofsanta's Avatar
    Join Date
    Dec 2009
    Location
    Lincolnshire, UK
    Posts
    4,954
    Thank Post
    862
    Thanked 1,444 Times in 991 Posts
    Blog Entries
    47
    Rep Power
    617
    If they pay you to be on call out of hours - as some IT technicians are in private sector - then fine. If not, then no, absolutely not. Stuff 'em! You ain't their dancin' monkey

    When teachers complain that they are always at work, that is because they are paid to always be at work. There's a high court ruling explicitly stating they are paid to work 365 days a year. You are paid to work 37 hours a week, 52 weeks a year. Remind them of that.

  5. #20
    clareq's Avatar
    Join Date
    Dec 2005
    Location
    Doncaster
    Posts
    711
    Thank Post
    53
    Thanked 188 Times in 124 Posts
    Rep Power
    101
    If you like the phone get a SIM only contract, and switch SIMs when you are at home.

  6. #21

    Join Date
    Nov 2011
    Posts
    628
    Thank Post
    87
    Thanked 21 Times in 19 Posts
    Rep Power
    10
    Quote Originally Posted by FN-GM View Post
    What app have you used by the way?
    Iblacklist also.

    It's seems to work with contact groups and everything. Bit clunky sometimes but it does the job. And has all the schedulers etc.

    Looks like the block calls option wins.
    Have now denied all calls apart from the managers phone. They just get the busy tone. Same with unknown numbers.

    I would like to think they would unplug something smoking but I couldn't guarantee that one
    Last edited by dany2010; 16th May 2013 at 03:41 PM.

  7. #22
    Chris_'s Avatar
    Join Date
    Jul 2010
    Location
    UK
    Posts
    679
    Thank Post
    131
    Thanked 112 Times in 95 Posts
    Rep Power
    43
    I have a work provided phone. Evenings and weekends I put it on silent and ignore it, I'm not paid to be on call. It is useful to be able to check emails in the morning before coming in to work, delete the rubbish and be aware of what needs doing first thing. The number is on the staff phone list - currently it's not abused and I hope it will stay that way!

  8. #23

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,611
    Thank Post
    647
    Thanked 1,616 Times in 1,446 Posts
    Rep Power
    421
    Samsung phones running later versions of android have a blocking mode so only certain calls and notifications can be allowed to disturb you.

    No-body at work has my personal mobile and they don't provide me with one so tough.

    Ben

  9. #24

    Join Date
    Feb 2013
    Posts
    119
    Thank Post
    46
    Thanked 8 Times in 7 Posts
    Rep Power
    5
    As soon as they have your work number they'll become incapable of helping themselves.

    I think its the price you've had to pay for not investing in your own phone. If it were me, iphone or no iphone, I'd hand it back.

  10. #25

    Join Date
    Oct 2005
    Location
    hey hey hey, stay outta my shed. STAY OUT OF MY SHED.
    Posts
    1,024
    Thank Post
    238
    Thanked 193 Times in 149 Posts
    Rep Power
    107
    If you don't want to be bothered by calls from work, buy your own phone, don't give the number of that to anyone and return the other one to work. Or just switch it off outside of your agreed times to be available.

    If you're not ready to take that step just yet then ask the person who okayed you having it what their expectations are and (assuming you agree that they're reasonable) ask for their help enforcing those expectations with the people who keep calling at all hours.

    Clearly someone has handed out that number as the number to call for IT support and has some kind of expectation that you will answer it out of hours - either explicitly because that's why they agreed for you to have the phone in the first place, or implicitly because are failing to set other more reasonable expectations when giving the number to others.

  11. #26

    Join Date
    Nov 2011
    Posts
    628
    Thank Post
    87
    Thanked 21 Times in 19 Posts
    Rep Power
    10
    5:35 on a Sunday night and I got a text saying as they don't receive cables with Nokia phones how do you setup work emails on them.

    Looks like I will be flicking the SMS switch too on iblacklist.
    Auto reply setup

    "Auto reply - I am not currently in the office at the minute. Please use report a fault if you have a issue and another technician should pick it up. Thanks"
    Last edited by dany2010; 19th May 2013 at 10:51 PM.

  12. #27
    gsk
    gsk is offline

    Join Date
    Apr 2009
    Posts
    163
    Thank Post
    37
    Thanked 7 Times in 7 Posts
    Rep Power
    0
    For those that haven't jailbroken their iPhone. Do not Disturb will not make a noise when someone that is not on your favorites list rings, texts or emails. I have to say though that I am loving some of the irony here about 'do not answer outside work time. simples.'.... while they're posting on a forum in work time....

  13. #28
    Hefferzzzz's Avatar
    Join Date
    May 2013
    Location
    Everywhere and nowhere
    Posts
    368
    Thank Post
    26
    Thanked 100 Times in 50 Posts
    Rep Power
    32
    Definitely fine with the black listing option here. If you open that door then you can never close it again. You will become a 24/7 work and personal IT monkey.

  14. #29

    Andrew_C's Avatar
    Join Date
    Sep 2005
    Location
    Winchester
    Posts
    2,962
    Thank Post
    64
    Thanked 374 Times in 284 Posts
    Rep Power
    159
    I've been feeling for quite some time that this thread shows quite nicely why some teachers regard their support staff as "unprofessional".

    Sure, don't let them take the p!ss, but working with people ends up with a much more pleasant working environment. If you are determined to be a jobs-worth, go and work for British Leyland. "Sorry mate, I'm a nut tightener. More than my job's worth to undo a nut!"

  15. #30
    Hefferzzzz's Avatar
    Join Date
    May 2013
    Location
    Everywhere and nowhere
    Posts
    368
    Thank Post
    26
    Thanked 100 Times in 50 Posts
    Rep Power
    32
    Quote Originally Posted by Andrew_C View Post
    I've been feeling for quite some time that this thread shows quite nicely why some teachers regard their support staff as "unprofessional".

    Sure, don't let them take the p!ss, but working with people ends up with a much more pleasant working environment. If you are determined to be a jobs-worth, go and work for British Leyland. "Sorry mate, I'm a nut tightener. More than my job's worth to undo a nut!"
    In the same way that its unprofessional to ask your IT tech at work to fix your personal laptop. For free.

SHARE:
+ Post New Thread
Page 2 of 3 FirstFirst 123 LastLast

Similar Threads

  1. Replies: 2
    Last Post: 10th January 2013, 12:51 PM
  2. Is it poosible to....
    By timbo343 in forum Wireless Networks
    Replies: 9
    Last Post: 23rd November 2006, 03:03 PM
  3. Is it possible to redirect a share?
    By ChrisH in forum Windows
    Replies: 6
    Last Post: 29th March 2006, 08:16 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •