General Chat Thread, iTunes blocked in General; Originally Posted by One_Minute_Hero
iTunes seems to be working ok on my PC with the exception
That confirms that it ...
8th February 2013, 03:05 PM #16
That confirms that it is smoothwall playing silly buggers. I'd ring smoothwall back and insist on speaking with someone, you know EXACTLY what you are trying to achieve and for them its a 5 min job. Download their teamviewer client and be good to go. Either take your IP out of the exception or have another machine to hand for testing .
Originally Posted by One_Minute_Hero
11th February 2013, 08:18 AM #17
when i last phoned on friday (just before i left) i was told it had been escalated. am just awaiting office hours and will call again. cheers
Originally Posted by Tsonga
Last edited by One_Minute_Hero; 11th February 2013 at 10:44 AM.
11th February 2013, 03:28 PM #18
Originally Posted by AMLightfoot
i missed this step
Thanks to One_Minute_Hero from:
AMLightfoot (11th February 2013)
11th February 2013, 03:35 PM #19
Yes, the WHITELIST action is vitally important - this is a commonly misunderstood configuration. Whitelisting bypasses content scanning and any content modification rules which can interfere with the iTunes traffic which explains why it doesn't work with an 'Allow' rule but does with a Whitelist rule.
Thanks to AMLightfoot from:
One_Minute_Hero (13th February 2013)
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