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General Chat Thread, #ithelpdesk via Twitter in General; This morning after two support tickets landed on our help desk with interesting results First projector didn't show the image ...
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    Sylv3r's Avatar
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    #ithelpdesk via Twitter

    This morning after two support tickets landed on our help desk with interesting results

    First projector didn't show the image of the PC - member of staff had chosen the input as Video and not computer

    Second projector wouldn't turn on - the sanyo remote on the teachers desk isn't really compatible with the Epson projector on the roof.

    I decided to share these on twitter using the hashtag #ithelpdesk a few of my followers joined in, I think I am going to make it a weekly thing probably on a friday to share these 'interesting' tickets that have been submitted by our staff.

    Feel free to join in, with some of the strangest requests you receive.

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    I did this too, was quite fun..

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    hardtailstar's Avatar
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    If i remember monday Ill join in

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    Ditto here too!

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    GrumbleDook's Avatar
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    Tempted to do similar ... but it might be considered unprofessional for someone in an LA to mention some stupid things that get thrown our way.

    Time to break out the 'hypothetical situation' badge then!

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    hardtailstar's Avatar
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    Started today, bit late remembering!.... Had one without a name or room.
    Last edited by hardtailstar; 30th January 2013 at 09:40 AM.

  7. #7

    Sylv3r's Avatar
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    I'll be doing it again tomorrow. Everybody feel free to join in #ithelpdesk



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