+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 23
General Chat Thread, Hardware - HP v Dell in General; Hi Guys, Who prefers HP and who prefers Dell? Servers + Desktops Support, Hardware, maintenance etc.........
  1. #1
    MicrosoftTechy's Avatar
    Join Date
    Apr 2010
    Posts
    78
    Thank Post
    1
    Thanked 6 Times in 6 Posts
    Rep Power
    11

    Hardware - HP v Dell

    Hi Guys,

    Who prefers HP and who prefers Dell?

    Servers + Desktops

    Support, Hardware, maintenance etc......
    Last edited by MicrosoftTechy; 20th December 2012 at 12:19 PM.

  2. #2

    Steve21's Avatar
    Join Date
    Feb 2011
    Location
    Swindon
    Posts
    2,824
    Thank Post
    372
    Thanked 544 Times in 507 Posts
    Rep Power
    184
    Dell personally. You pay more, but you get a lot more. Quicker reponses to issues, (less issues in the first place too it seems), standard longer warranties etc etc

    (Unless you mean switches etc?)

    Steve

  3. #3

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,374
    Thank Post
    906
    Thanked 1,811 Times in 1,559 Posts
    Blog Entries
    12
    Rep Power
    468
    Quote Originally Posted by Steve21 View Post
    Dell personally. You pay more, but you get a lot more. Quicker reponses to issues, (less issues in the first place too it seems), standard longer warranties etc etc

    (Unless you mean switches etc?)

    Steve
    Same here. Plus you get all the extra tools for example managing the BIOS of the machines centerally.

  4. #4
    denon101's Avatar
    Join Date
    Jul 2008
    Location
    Stuck in the server room......
    Posts
    404
    Thank Post
    54
    Thanked 37 Times in 35 Posts
    Rep Power
    21
    Quote Originally Posted by Steve21 View Post
    Dell personally. You pay more, but you get a lot more. Quicker reponses to issues, (less issues in the first place too it seems), standard longer warranties etc etc

    (Unless you mean switches etc?)

    Steve
    Could not agree more... same here. But HP Procurve for switches!

  5. #5


    Join Date
    May 2009
    Posts
    3,391
    Thank Post
    301
    Thanked 917 Times in 684 Posts
    Rep Power
    346
    Dell. Good solid kit, unbelievably reliable, good service on the few occasions minor issues have cropped up.
    HP - flaky, overpriced. Service can be good but won't touch their servers or PC's ever again (or for a long long time, whichever is sooner). Their switches are a different kettle of fish though...

  6. #6

    Join Date
    Jun 2009
    Location
    North
    Posts
    114
    Thank Post
    28
    Thanked 17 Times in 17 Posts
    Rep Power
    16
    This is a bit like the iOs and Android debate I have good and bad experiences with both HP and Dell, My last few server purchase for VM hosts have been HP G7's which have been great.

  7. #7

    teejay's Avatar
    Join Date
    Apr 2008
    Posts
    3,260
    Thank Post
    289
    Thanked 796 Times in 605 Posts
    Rep Power
    348
    Dell on servers, not so bothered by brand of desktop/laptop these days, I just pick whatever does the job at the best price but with a bit of haggling then Dell usually come out well on price anyway.
    Why do I dislike HP servers, well:
    Inability to retain extended warranty information that you've registered with them, also taking the start date of any warranty as the manufacturing date rather than the purchase date means virtually every warranty request means digging out invoices etc.
    Their servers are LOUD, one HP is louder than a rack full of Dells and yes HP have been out and say there is no problem.
    They love to use the 'it's a software not a hardware problem', even though the software works fine on other hardware.

  8. #8


    Join Date
    Jan 2009
    Posts
    1,236
    Thank Post
    151
    Thanked 243 Times in 168 Posts
    Rep Power
    156
    Dells for servers and workstations.

    Takes me less than 15 seconds to get the hard drive out of one our new Dells for re-imaging.

    Servers: Had the DVD drive go in one of our domain controllers (years ago) and a NIC in our Smoothwall (years ago too), but both replaced same day, no problems. Since then, they've been boringly solid.

    Procurve switches for the lifetime guarantee.

    Wouldn't touch HP laptops or workstations with the proverbial barge-pole. Just a preference.

  9. #9

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    9,365
    Thank Post
    353
    Thanked 1,348 Times in 926 Posts
    Blog Entries
    4
    Rep Power
    1202
    Not much experience of HP workstations/servers: Except one bad experience with a Compaq PC [ages ago!] So Dell for servers, desktops and laptops.

    Switches: We have an HP Procurve at the centre of our network and 3Com edge switches. 3Com stuff is really old and we look like switching to HP soon.

    Printers: 100% HP.

    Copiers: Kyocera.

  10. #10
    Sirbendy's Avatar
    Join Date
    Nov 2005
    Posts
    2,305
    Thank Post
    8
    Thanked 205 Times in 155 Posts
    Rep Power
    111
    Dell throughout here for workstations, HP for servers, cisco for switches.

    Only beef with Dell is poor peripherals.

    Lost countless mice - they go unresponsive or fail internally.

    E178 monitors are gash. Tap them on the bottom right corner too hard, and pop goes the internal fuse, plug fuse and room breaker. Or they die randomly, or lock up and need a hard power off and back on.

    Keyboards seem good, but I have at least 3 minor revisions here in the same batch, and my keyboard (newer style) is just hateful..imprecise keys.

    WD Caviar Blue standard drives are at best merely OK..having a fair turnover of those too..thank god for MDT. The "base" T3400/T3500s though, not bad.

  11. #11

    Join Date
    Jun 2012
    Location
    Hampshire
    Posts
    25
    Thank Post
    1
    Thanked 4 Times in 3 Posts
    Rep Power
    6
    Personally, I've been let down by the service from both.
    In an ideal world, I'd go for Dell but HP is a decent compromise if you are on a restricted budget.

  12. #12

    Join Date
    May 2011
    Location
    Jus North of London, close but not too close
    Posts
    911
    Thank Post
    201
    Thanked 80 Times in 74 Posts
    Rep Power
    52
    Many frustrations with inadequate, foreign help centers with HP servers, no such problems with Dell. I allways shudder when need to call HP, feel like pulling my hair out and head butting the nearest wall before dialing the number.
    Last edited by Davit2005; 20th December 2012 at 02:51 PM.

  13. #13

    localzuk's Avatar
    Join Date
    Dec 2006
    Location
    Minehead
    Posts
    18,523
    Thank Post
    527
    Thanked 2,645 Times in 2,047 Posts
    Blog Entries
    24
    Rep Power
    924
    Weird, I love our HP servers - we're onto our third generation of them now, using some of their Gen8 models. Support is excellent - we've had to replace a couple of drives over the years and they've always arrived next day as expected. With more complex issues, an engineer is also out the next day with the parts.

    HP workstations and laptops are a little more variable - the engineers are always here quickly and do their job well, but they do seem to struggle with supply chain sometimes - wrong parts being sent for example.

    However, that said, Dell were the same in my last school - every time we reported a dead LCD in a laptop, they'd send us the wrong panel, then the wrong lead, etc... So it'd take a while.

    The only thing I will say that differs pretty greatly is boot times. The BIOS/EFI boot time on HP servers is looooong. A similar Dell will get past that stage in a third the time.

    Also, Dell don't appear to sell a 2U server in their latest generation range which runs the E5-2690.
    Last edited by localzuk; 20th December 2012 at 03:02 PM.

  14. Thanks to localzuk from:

    Davit2005 (20th December 2012)

  15. #14

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    11,271
    Thank Post
    884
    Thanked 2,749 Times in 2,322 Posts
    Blog Entries
    11
    Rep Power
    785
    HP, had nothing but trouble with shoddy dell gear, had dodgy hp stuff but dell has had more issues for me.

  16. #15

    teejay's Avatar
    Join Date
    Apr 2008
    Posts
    3,260
    Thank Post
    289
    Thanked 796 Times in 605 Posts
    Rep Power
    348
    I've noticed a few posts above about Dell being dearer than HP, if you go direct to Dell through their Edu team or work with a Dell Reseller who has access to their Edu team you'll find the pricing is very favourable to HP and others.



SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. HP or Dell that is the question
    By MACIT in forum Hardware
    Replies: 9
    Last Post: 17th January 2012, 05:44 PM
  2. School Hardware - HP Contact
    By School_Tech in forum Hardware
    Replies: 2
    Last Post: 13th November 2009, 02:30 PM
  3. PXE Boot stopped working for HPs (but not Dells)
    By beast_gts in forum O/S Deployment
    Replies: 1
    Last Post: 17th November 2008, 01:33 PM
  4. Dell Optiplex GX520 hardware bug
    By Geoff in forum Hardware
    Replies: 7
    Last Post: 11th August 2006, 07:39 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •