Useful terminology for staff

[plexer]

Just thought I'd ask before doing it myself.

Has anyone created a graphical guide for staff with common equipment on it and what it should be called i.e patch lead not internet lead, digital projector not ohp.

Thanks.

Ben

[Edu-IT]

Nope. Much easier for us to learn that OHP means Projector, internet lead means patch lead, than to try and teach them all the correct words which they're not really interested in.

I know that is the easy option but it works.

[hardtailstar]

Nope. Much easier for us to learn that OHP means Projector, internet lead means patch lead, than to try and teach them all the correct words which they're not really interested in.

I know that is the easy option but it works.

Same, Ive learned thier lingo for technology so can easily hold a conversation with them.

[PICNIC]

Nope. Much easier for us to learn that OHP means Projector, internet lead means patch lead, than to try and teach them all the correct words which they're not really interested in.

I know that is the easy option but it works.

Or IAWB not working means projector not working.

[apeo]

How about computer = monitor so new monitor = new computer to some

[witch]

Or IWB pen not working = board not interactive

[Davit2005]

At a previous place different parts of the building had different wiring, so if we had a single phase out of the 3 phase supply that came into the building not working we would end up with certain parts of the building lights not working and other parts power sockets not working. How many calls do you think we got saying that their computer was not working?

Then trying to explain to staff who phoned us or came to the office the reason why in other parts of the building the computers were working because the power sockets were on a different phase, aaaarrrrgggghhhhhh.

[plexer]

Thanks for all the nope we just conform to their expectations.

Ben

[witch]

Thanks for all the nope we just conform to their expectations.

Ben

Oh come on, @plexer - it would be lovely to think that if one of us went to all the trouble of making such a list (and please, go ahead if you have both the time and the energy) it would be used, but the plain truth is, it won't be - so logic dictates that the one IT tech (in my case) is better off learning their terminology than the umpteen teachers supposedly making an effort to learn the correct words...

[Domino]

Have to say, @Ric_ and I work in a software development house, and we still get shocked by how wrong some people get their terminology. So there's not much chance for most teachers

Having said that though, would some of those 'parts of a computer' posters knocked up to include IWBs, Projectors, etc be a help? if you can make people learn by osmosis it's more likely to stick...

[CyberNerd]

We have these in the walls of our IT suites, its paper rather than electronic and its for year seven. Infact one yr7 homework is to name and explain 30 file extensions.
Unfortunately most of our Staff are not trained to yr7 ICT level.

[TBlax]

The case being for my school. Speakers not working = end-user plugged the green into the pink

*bangshead*

[plexer]

Well as long as they didn't........

Nevermind that is all.

Ben

[Davit2005]

The case being for my school. Speakers not working = end-user plugged the green into the pink

*bangshead*

Yep, sounds familiar You'd thought that they would recognise that a green plug may need to be plugged into a green socket. Are these the type of people who at school were continually trying to put squares in round holes

[Norphy]

At a previous school, an ICT teacher frequently used to plug her USB stick into the ethernet port on her laptop then shout at us because it wasn't working. Some people just can't be bothered.