Dear PlayStation®Network user:
As you may have heard, PlayStation®Network was suspended worldwide on 20 April 2011 following a criminal cyber attack on our servers. We're pleased to say that we have now started restoring some PlayStation Network services. Over the coming days, more services will be back up and running and you should keep an eye on eu.playstation.com/psnlatest and PlayStation.Blog at blog.eu.playstation.com for the very latest developments.
Before you start using PlayStation Network again...
In restoring PSN, we have introduced a safety measure which means you will need to update your PlayStation Network account password before you can start using PSN again.
If you've got a Playstation®3, you can do this by updating to system software version 3.61 and then signing in to PlayStation Network from the XMB (XrossMediaBar) Menu. Find out more at eu.playstation.com/ps3psn. Otherwise, you can change your password by visiting https://store.playstation.com/login.gvm
on your PC. It shouldn't take more than a few minutes and if you'd lke more help you can follow the step by step guide at eu.playstation.com/psppsn.
Free games on us... To thank you for your patience whilst PSN has been unavailable, we'll be rolling out a Welcome Back programme for all PSN users shortly; this will include free games to download and a month's free subsciption to PlayStation®Plus (or a free month for existing members). Once available, we'll publish a full list of Welcome Back offers in your country at eu.playstation.com/welcomeback.