Some Backup Exec 2010 R2 questions
This was all installed and setup when I took over the network, annual renewals are fairly cheap so Im happy to keep it.
However Ive got a couple of questions Im not too sure about, so hoping someone with a bit more experience of the product can help me out.
(I do have support contract, but the time I waste on the phone trying to articulate the problem to the indians I only really phone them when Its 100% mission critical (no offennse intended, its probably my accent thats to blame rather than theirs))
Anyway, 1st question is, Im running 2010 R2, and I renew the license anuually, does that meaan Im entitled to 2010 R3 or whatever the latest may be?
2nd question regards restores:
I run a D2D2T, with a nice new Dell tape library installed in july. I wanted to restore an entire mailbox from the july tape today, but it seems to be doing a 'staging' stage of the restore, where it seems to be restoring the enitre exchange database. Is this normal for restoring from tape?
I dont really have any experience with tapes to be honest, I just used to change the tape each week when I got the email from backup exec asking for a new one, until I got this library. (god knows how I will go about restoring any data from one of the old tapes from the old tape drives)
Is there such a thing as a backup exec training course? Im due a few more PD hours... (can my time on the phone to support learning this stuff count as PD?? )