EXCHANGE - Change of same Email address to a different user account... Cached Address
Can anyone please advise? Exchange 2007, outlook 2013.
All staff have firstname.surname as their email address but for the old headteacher we added "Headteacher@" and "head@" in ex. management.
We have a temp headteacher who was the dept head. They would like the "Head@" email address to come to them now instead of old headteacher.
If I remember correctly, its not as simple as just removing the addresses from the old heads account and adding these email addresses to the new headteachers account.
Does outlook cache the email address and when they start to type "hea...." it will auto-fill the rest and this will be cached and this email will send to the old head address?
I need to get this right as its the headteacher!!
Thanks in advance!