Outlook 2010/2013 can't connect to Exchange 2007 via Outlook Anywhere
I recently have several users complaining they can no longer use Outlook (2010) from home. They open Outlook and it tries to load profile but fails after a few minutes. If you click retry it may or may not connect. Most users don't bother and switch to OWA. I normally VPN in so I never noticed. However, when I do not VPN in it does not work for me either(I'm using Outlook 2013). Outlook Anywhere is configured and had been working for years. I ran every test imaginable (ex.https://www.testexchangeconnectivity.com/) and each test succeeds. On my laptop, with Outlook connected while connected via VPN, I can disconnect VPN and Outlook will reconnect. I have another "old" windows 7 laptop with Outlook 2010 at home and it works fine. So it is not consistent. How do I go about troubleshooting this? thanks in advance.