Understanding shared mailboxes
We have a few questions re our shared email account.
We still have issues of emails sitting in the outbox and not being sent through the shared account until we force them through from our person accounts
Also, some days the ones we do send from shared account are in the sent box and other days they are in our personal sent boxes…we cannot see what has been done differently on different days to make this happen.
Would you help us understand it a bit better?
I received this email from an office department and I have no answer for them.
Can anyone assist with what they are experiencing and what I might do to explain and or resolve please?