Yeah it works through OWA, I am sure I tried online mode instead of cached mode. But will try again tomorrow.
Any specific settings to look out for? Instead of the "Use Cached Mode" tick box when verifying the mail box name?
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Yeah it works through OWA, I am sure I tried online mode instead of cached mode. But will try again tomorrow.
Any specific settings to look out for? Instead of the "Use Cached Mode" tick box when verifying the mail box name?
Just make sure the OAB & OST have been deleted, un tick that check box.
Tried that, moved ALL files out of the Outlook folder and created a new profile. Still had the same issue.
But instead of a delivery report back, it prompted me straight away with the attached dialogue box.
Attachment 17313
Just a recap, how many DC's do you have and domains?
any update?
Can you try this - How to configure how the Offline Address Book is downloaded when you use Outlook in Cached Exchange Mode
Put value 0 & delete any OAB files from the users profile.
Ok. Will let you know
Removed the OAB after modifying the registry as directed - with a 0 in the DWORD field.
Removed the Email address from the Send from email address and entered it back in.
First email went ok as usual and the second email I tried to send had the delivery not of "You can't send a message on behalf of this user unless you have permission to do so. Please make sure you're sending on behalf of the correct sender, or request the necessary permission. If the problem continues, please contact your helpdesk."
What is the default SMTP for the user trying to send-as?
How many smtp domains do you have?
Is the user trying to send-as a different email domain than their default?
We have 3 email domains, 2 are for accepting emails only as they are the old email addresses. But the sending domain matches the default domain.
Eg they will get an email if its addresses to @domain1.com or @domain2.com or @domain3.com but they can only send from @domain3.com
My default email address is @domain3.com and I am trying to send out from the helpdesk@domain3.com
Is that what you mean? :)
ok, now you say U are trying to send out as helpdesk, can you create a test account and give that account send-as permission to helpdesk and test. Actually logon as this test acct on windies & test via owa & olk
Can you check your account & the test account & see if the checkbox for "...inheritance" is ticked on the AD User object?