Enterprise Software Thread, Quick autodiscover qu in Technical; Just setting up a couple of Android devices for email sync and notice they never get the Exchange server address ...
10th July 2012, 01:42 PM #1
Quick autodiscover qu
Just setting up a couple of Android devices for email sync and notice they never get the Exchange server address right, I'm guessing this is down to autodiscover (or lack of)
Our external DNS is hosted by our ISP and I don't think we have a record set up there, am I right in thinking I just need the SRV record added as per the link below and point it to the external domain of our Exchange server?
A new feature is available that enables Outlook 2007 to use DNS Service Location (SRV) records to locate the Exchange Autodiscover service
Also seen articles that mention an A record instead set as exchangeserver.domain.com > external IP of Exchange server instead of the SRV record
Last edited by gshaw; 10th July 2012 at 01:47 PM.
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10th July 2012, 03:19 PM #2
Yes, you need to have an SSL cert that covers autodiscover.whatever.org.uk otherwise soe implementations get antsy. If you have a SAN cert this probably alredy has it.
Last edited by SYNACK; 10th July 2012 at 03:21 PM.
10th July 2012, 04:27 PM #3
Yup I'm pretty sure I put that on there when I did it. Did you use an A record, SRV record or both?
Originally Posted by SYNACK
10th July 2012, 05:21 PM #4
As long as your cert covers it I'd just setup the autodiscover subdomain pointed at your webmail IP it is the most supported, if the autodiscover subdomain exists you don't need the svr records.
10th July 2012, 10:50 PM #5
you want a cname record of autodiscover.company.com which points to whatever the external address for activesync is. (its normally the same as the external OWA address). The time you would need srv records is if you had multiple domains so would need multiple autodiscover records, dont think you have multiple domains.
10th July 2012, 11:45 PM #6
A record is the preferred method, use ExchRCA to test.
10th July 2012, 11:59 PM #7
a record and a valid ssl for autodiscover.xxx.yyy
11th July 2012, 11:21 AM #8
Thanks all, will get an A record done today and give it a twirl
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