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Enterprise Software Thread, MS Outlook asks for Exchange passwords every so often? in Technical; Hey Guys, I recently deployed Live@Edu in our school and I have an issue where after a couple of weeks ...
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    MS Outlook asks for Exchange passwords every so often?

    Hey Guys,

    I recently deployed Live@Edu in our school and I have an issue where after a couple of weeks Outlook will ask for the user's mailbox password, even though I told it to remember it when I first set Outlook up... we don't use SSO or sync passwords so this is a fairly annoying issue because it means users have to ask me to put the password in.

    Anyone have any ideas?

    Thanks

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    Has the user changed their password?
    What OS and version of outlook are you using?

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    No password changes. Using Outlook 2010 and it happens on both XP and W7.

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    Not sure if this is the same issue, however we've found that on some PC's/laptops Outlook (with Exchange 2010) will ask for the users password. To get round this we've configure the users Outlook profile to use NLTM authentication instead of negotiate (or auto-negotiate, can't remember which one it is).

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    Quote Originally Posted by wagnerk View Post
    Not sure if this is the same issue, however we've found that on some PC's/laptops Outlook (with Exchange 2010) will ask for the users password. To get round this we've configure the users Outlook profile to use NLTM authentication instead of negotiate (or auto-negotiate, can't remember which one it is).
    This sounds like our problem, will give it a go on Monday!

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    Go into control panel and then credential manager. Delete the user/pass for outlook. You will find it happens after a password change.

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    Passwords aren't being changed though

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