+ Post New Thread
Results 1 to 12 of 12
Enterprise Software Thread, Anyone using BT Infinity in school??? in Technical; Morning, I changed my ISP this mornign to BT and boy and I regretting it already. Anyone using this product ...
  1. #1

    Join Date
    Nov 2005
    Location
    North
    Posts
    1,817
    Thank Post
    24
    Thanked 91 Times in 71 Posts
    Rep Power
    50

    Anyone using BT Infinity in school???

    Morning,

    I changed my ISP this mornign to BT and boy and I regretting it already.

    Anyone using this product with exchange server?

    The smarthost they gave me is not working and I am getting 550 error messages when I try and send.

    After 45 minutes on the phone (they wanted to set up a BTCONNECT.COM email address for me for some reason I got through to the second line support who says my domain is listed on their allow list and it should work and they don't support exchange so bye bye.

    Incoming is fine, MX is fine but sending is not working.

  2. #2

    Join Date
    Apr 2008
    Posts
    853
    Thank Post
    111
    Thanked 112 Times in 108 Posts
    Rep Power
    45
    have they set rDNS to mail.company.com ?

    Also firewall blocking anything? send connectors correct?

  3. #3
    jstuttard's Avatar
    Join Date
    Nov 2009
    Location
    Northamptonshire
    Posts
    146
    Thank Post
    8
    Thanked 29 Times in 23 Posts
    Rep Power
    14
    When we went with a BTNET internet connection, to make it work with our exchange server we had to send an email to: reverse.dns@btbroadbandoffice.com

    this page might help too:
    http://btbusiness.custhelp.com/app/a...2997/a_id/8763

  4. #4

    Join Date
    Nov 2005
    Location
    North
    Posts
    1,817
    Thank Post
    24
    Thanked 91 Times in 71 Posts
    Rep Power
    50
    Quote Originally Posted by jstuttard View Post
    When we went with a BTNET internet connection, to make it work with our exchange server we had to send an email to: reverse.dns@btbroadbandoffice.com

    this page might help too:
    How can I set up reverse DNS on my domain name? | Help | BT Business
    Sent an email off this morning, problem is I sent it from my yahoo account so I hope they accept it.

    It shouldn't matter that my domain name is still with my other ISP should it? I didn't fancy changing this at the same time.

  5. #5
    jstuttard's Avatar
    Join Date
    Nov 2009
    Location
    Northamptonshire
    Posts
    146
    Thank Post
    8
    Thanked 29 Times in 23 Posts
    Rep Power
    14
    Both should be fine.

  6. #6

    Join Date
    Apr 2008
    Posts
    853
    Thank Post
    111
    Thanked 112 Times in 108 Posts
    Rep Power
    45
    Quote Originally Posted by Simcfc73 View Post
    Sent an email off this morning, problem is I sent it from my yahoo account so I hope they accept it.

    It shouldn't matter that my domain name is still with my other ISP should it? I didn't fancy changing this at the same time.
    Also rDNS can take 24 hours to propergate, to test email to a hotmail account and it should at worst put it into SPAM box then if this is the case its rDNS issue

  7. #7

    Join Date
    Nov 2005
    Location
    North
    Posts
    1,817
    Thank Post
    24
    Thanked 91 Times in 71 Posts
    Rep Power
    50
    According to another person at BT, a new BT account needs to be setup as I am on the newer system which uses BT365 and one email address needs to be created so it allows emails from my domain through their smart host.

    The annoying thing is 1 email got through this morning and nothing else, this was at 11.45 when I finished talking to them ont he phone and they said they would
    phon eme when it was fixed.

    Its back not working now.

  8. #8

    Join Date
    Nov 2005
    Location
    North
    Posts
    1,817
    Thank Post
    24
    Thanked 91 Times in 71 Posts
    Rep Power
    50
    Ermmm... seems to work if I reply to a message but not if I create one?????????

  9. #9

    Join Date
    Nov 2005
    Location
    North
    Posts
    1,817
    Thank Post
    24
    Thanked 91 Times in 71 Posts
    Rep Power
    50
    Another 45 minutes on the phone Its still not working as it needs to go to backoffice to create an account so the mail relay works... which is not mentioned anywhere in the world.

    I have had to buy a smarthost for now to get the sending to work (only a tenner a month). It started workign for me last night so I thought it was fixed but alas it wasn't to be as everyone elses emails came back with a 550 error. This worries me as I still don't think they know what they are doing.

  10. #10
    IanT's Avatar
    Join Date
    Aug 2008
    Location
    @ the back of my server racks farting.....
    Posts
    1,891
    Thank Post
    2
    Thanked 118 Times in 109 Posts
    Rep Power
    59
    Do BT Infinity offer static ip's?

  11. #11

    Join Date
    Nov 2005
    Location
    North
    Posts
    1,817
    Thank Post
    24
    Thanked 91 Times in 71 Posts
    Rep Power
    50
    Quote Originally Posted by IanT View Post
    Do BT Infinity offer static ip's?
    Yep, I have 5.. an extra 5 a month I think

  12. #12

    Join Date
    Nov 2005
    Location
    North
    Posts
    1,817
    Thank Post
    24
    Thanked 91 Times in 71 Posts
    Rep Power
    50
    Seems to be working now, they had to create a BTBUSINESS email account for the realy for my domain to work (????) but its sending fine now. They said I can use that account to send through the BT relay from another ISP if I use the email account as security so at least thats a bonus.

    Hope this helps someone if they get stuck int he same boat as me.

SHARE:
+ Post New Thread

Similar Threads

  1. Anyone used inventory tracking in sharepoint?
    By ranj in forum Virtual Learning Platforms
    Replies: 0
    Last Post: 6th November 2008, 09:41 AM
  2. Using L*nux in schools
    By jwdc in forum *nix
    Replies: 9
    Last Post: 13th October 2008, 11:21 PM
  3. Anyone using e107 for a school web site?
    By Ric_ in forum Web Development
    Replies: 1
    Last Post: 1st February 2007, 08:12 AM
  4. Anyone using flex profiles in production
    By pete in forum Windows
    Replies: 1
    Last Post: 20th October 2006, 10:57 AM
  5. Replies: 14
    Last Post: 3rd May 2006, 04:18 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •