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  1. #1

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    Exchange/Outlook 'Check Names'

    Hi All,
    I have an odd problem with exchange/outlook - If I was to put a name or group into the To box in an email and then ‘Check Names’, normally it would resolve the name or group without problems. But, when I ‘Check Names’ now it says it cannot recognise it, however it is there ok & will let me select it from the global address book manually. Outlook seems to be defaulting to the global address list ok, but this has recently started to happen for all users.

    Using Exchange 07 with Office 10 on XP machines.

    Has anyone come across this before? Any ideas?

    Thanks!

    Max

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    Is that name in the GAL or another address list?
    Or is it a local contact
    Created a new Outlook profile and tested?

  3. #3

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    All the names & groups are in the GAL.
    I haven't tried a new Outlook profile yet, but will give it a go!
    Thanks



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