SpiceWorks and Live@Edu

[Mr.Ben]

I am trying to set up the Email Settings on my new Spiceworks installation to send and receive emails through a Live@edu account.

I have had this working on my dev network, but due to another issue I reimaged that server (So I guess that ports are not an issue) Stupidly I didn't write down my settings!.

I had to get a couple of ports opened (587 and 993) to pod51007.outlook.com to allow it to work, but now I am setting up Spiceworks in my Production environment I am having problems.

Here are the settings that I am using:

Outgoing Email

Protocol: SMTP
Server: https://pod51007.outlook.com
Port: 587
Auth: Requires Authentication
Username: helpdesk@myschool.com
Password: *********

Incoming Email:
Protocol: IMAP
Server: https://pod51007.outlook.com
Port: 993
Username: helpdesk@myschool.com
Password: *********


All I am getting is an error saying that they cannot be connected or an unexpected response from the exchange server has been received.

[sukh]

1. The Exchange server is up and running.
2. What exact error are you getting, post error/picures.
3. Has this ever worked?
4. Are all users effected or just you?
5. Have you tried another PC.
6. Disable any AV/Firewall you have and test.

Sukh

[OverWorked]

I'm trying to do the same. Has anyone managed to do this?

I've tried the SMTP protocol. Now I'm trying the Exchange protocol, which gives a different response.

Server: https://www.outlook.com/email.domain (as suggested in the Spiceworks help)

Error: Error on outgoing settings: Unexpected response from the Exchange server received. Are you sure you entered the correct address?

Still haven't succeeded, though.

[sukh]

Done the above I suggested??

[danieldainty]

Hi

You're very close - but you're specifying the protocol (i.e. https) when all it is asking you for is the server name.

Take out the https:// and all should be well.

I have just done this myself at another school using outlook.com for their hosted email, and my settings are as follows:

Outgoing email

• Protocol: SMTP
• Server: db3prd0204.outlook.com (if anyone else reads this and doesn't know what this should be, look at the URL bar after you sign in to the account with a web browser, it tells you which server your mailbox is on)
• Port: 587
• Authentication: Yes
• Userame: helpdesk@*********
• Password: ********

Incoming email

• Protocol: IMAP
• Server: Same as above
• Port: 993 (use SSL: yes)
• Username: helpdesk@**********
• Password: ********

When you click Save, it will generate a test email to your account.

Tip: sometimes the web form goes crazy and reports errors even though test emails are being generated. Leave the page, and re-open the page and input the settings from scratch and it should work.

Cheers!

Daniel
Kamazoy

[plexer]

1. The Exchange server is up and running.
Sukh

This is live@edu so not a local exchange server.

Ben

[sukh]

This is live@edu so not a local exchange server.

Ben

Youre right it is, missed that, thankls

[OverWorked]

Daniel,

Thanks, but it still generates the error

"Error on outgoing settings: Sending email from SMTP server failed: An existing connection was forcibly closed by the remote host. - connect(2)"

For the server name, there are two possibilities, there's the address that appears in the URL bar, and there's the address shown in the email control panel when I click MailOptions: Manage Myself : Settings for POP, IMAP, and SMTP access... . The addresses are different. I've tried them both, but get the same error.