+ Post New Thread
Results 1 to 6 of 6
Enterprise Software Thread, MIME_ATTACHMENT_STRIPPED in Technical; Not sure where to put this, so here goes :-) We're running Exchange 2007 on Server 2008 and we seem ...
  1. #1

    Join Date
    Feb 2007
    Location
    Stockport
    Posts
    854
    Thank Post
    258
    Thanked 106 Times in 82 Posts
    Rep Power
    39

    MIME_ATTACHMENT_STRIPPED

    Not sure where to put this, so here goes :-)

    We're running Exchange 2007 on Server 2008 and we seem to be having a problem with certain email coming through.

    The only bit of the email we see is as the title of this thread suggests "MIME_ATTACHMENT_STRIPPED". Now the only emails that this seems to apply to is any email we receive from Sam Learning with usage reports attached.

    Apparently all usage reports come through as PDF files, and we have had SAM Learning send us through test reports which come through fine, yet the automatically generated ones all seem to get stripped out of the email. I've spoken to the council as well, and they can see the email coming through and the attachments but as far as they're are concerned the email is being passed onto us as expected, therefore the problem must lie with us.....

    Hopefully someone has come across this before and will be able to help :-)

    Thanks in advance

    Iain

  2. #2

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi

    1. Please confirm if you have FPE 2010 or similar running on Exchange?
    2. I assume Sam Learning in a 3rd party org and have their own Exchange?
    3. How are the automatically generated emails composed and sent?
    4. Do you have any AV running on Exchange?
    5. Can you check if you can see that email attachemnt in OWA?

    Regards
    Sukh
    Last edited by sukh; 2nd March 2011 at 05:13 PM.

  3. Thanks to sukh from:

    Iain.Faulkner (3rd March 2011)

  4. #3
    tarquel's Avatar
    Join Date
    Jun 2005
    Location
    Powys, Mid-Wales, UK
    Posts
    1,740
    Thank Post
    13
    Thanked 45 Times in 35 Posts
    Rep Power
    29
    Iain.... difficult to explain but we've hit this sort of thing and made a workaround so it might work for you too.

    Create a Transport Rule that does this:

    Apply Rule to messages
    Sent to users that are 'Inside the organization'
    and when the 'Content-Type' contains 'related'
    Set 'Content-Type' with 'multipart/mixed'

    and see if that works for you.

    You might want to adjust it a bit more to narrow it down to your test, or possibly keep it disabled until just before you get one of the generated emails come through (assuming they are a scheduled thing).

    Of course, use at your own risk etc in case it destroys all your emails or some such weirdness

    Point 5 of sukh's post would be good to know the answer of, as thats how we were noticing it, and in Outlook itself, you'd have the paperclip icon next to the email but you wouldnt see anywhere where the attachment was, whereas if you logged into OWA, you could see it and access it fine.

    Happened on both Outlook 2007 and 2010 as i remember...

    Nath

  5. Thanks to tarquel from:

    Iain.Faulkner (3rd March 2011)

  6. #4

    Join Date
    Feb 2007
    Location
    Stockport
    Posts
    854
    Thank Post
    258
    Thanked 106 Times in 82 Posts
    Rep Power
    39
    Quote Originally Posted by sukh View Post
    Hi

    1. Please confirm if you have FPE 2010 or similar running on Exchange?
    2. I assume Sam Learning in a 3rd party org and have their own Exchange?
    3. How are the automatically generated emails composed and sent?
    4. Do you have any AV running on Exchange?
    5. Can you check if you can see that email attachemnt in OWA?

    Regards
    Sukh
    Hi Sukh,

    Thanks for coming back to me.

    1. We do not have FPE 2010 running on our exchange server.
    2. Sam Learning is essentially a revision based website (almost like a vle type thing) where you can assign homeworks to groups of students, who can then logon complete etc. Each month a report is being sent into us showing details of the set tasks, this si the file which appears to be being stripped. They must have their own email server, although I cannot say what they use. I do know that the attachment is present when it hits the council's redirect and they aren't stripping it out, so it has to be something on our exchange box.
    3. I've no idea on this.
    4. We do have AV running on exchange - Sophos
    5. I've checked OWA, and there doesn't seem to be an attachment on there either. In Outlook itself there is no paperclip icon either to suggest that there should be an attachment.

  7. #5

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi,

    1. Is Sophos integrated with Exchange?
    2. Can you upload the message header of the message?

    Regards
    Sukh

  8. #6
    tarquel's Avatar
    Join Date
    Jun 2005
    Location
    Powys, Mid-Wales, UK
    Posts
    1,740
    Thank Post
    13
    Thanked 45 Times in 35 Posts
    Rep Power
    29
    Ignore my message... its not the same thing

    Any antispam or transport rules that might be causing it?

    Perhaps a stupid thought, but could it be a upstream provider thats stripping it for some reason? Can they confirm that they arent stripping it as it leaves them?

    Nath

SHARE:
+ Post New Thread

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •