+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 19
Enterprise Software Thread, eXCHANGE 2007 Activesync with Apple IPAD in Technical; Dear all, I'm having problems connecting our Business Directors IPAD upto our Microsoft 2007exchange server. I have checked his account ...
  1. #1
    Darylrese's Avatar
    Join Date
    Sep 2010
    Location
    Portsmouth
    Posts
    422
    Thank Post
    10
    Thanked 7 Times in 6 Posts
    Rep Power
    10

    Question eXCHANGE 2007 Activesync with Apple IPAD

    Dear all,

    I'm having problems connecting our Business Directors IPAD upto our Microsoft 2007exchange server. I have checked his account settings in A.D...he has ActiveSync services enabled and he can get his work emails on his blackberry storm device but wants them on ipad aswell.

    Has anyone connected an IPAD to exchange and successfully accessed it internal and externally?

    I have looked on the internet and i have set the account settings as they should be but it says unable to connect no matter what. The same settings stored on his blackberry work fine!

    I have tried following this guide but no luck:
    http://blog.fosketts.net/guides/ipad...ge-activesync/

    Any help appriciated as always
    Daryl
    Last edited by Darylrese; 1st March 2011 at 12:05 PM.

  2. #2

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi

    What error messages are you getting?
    Where does it fail when configuring the iPAD?

    Regards
    Sukh

  3. #3
    Darylrese's Avatar
    Join Date
    Sep 2010
    Location
    Portsmouth
    Posts
    422
    Thank Post
    10
    Thanked 7 Times in 6 Posts
    Rep Power
    10
    It just says unable to connect to the server when you test the connection. It then lets you save the settings but says it might not work....and it doesn't!

  4. #4

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi

    Can you access OWA externally?
    Have you got any other device using ActiveSynch?
    Regards
    Sukh

  5. #5
    Darylrese's Avatar
    Join Date
    Sep 2010
    Location
    Portsmouth
    Posts
    422
    Thank Post
    10
    Thanked 7 Times in 6 Posts
    Rep Power
    10
    Hello yes we have OWA access externally. It hasnt got a security cirtificate installed though.

    Yes, Blackberry devices work fine.

  6. #6

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi

    Can you run the ActiveSYnc test and let me know the results.

    https://www.testexchangeconnectivity.com

    Regards
    Sukh

  7. #7
    Darylrese's Avatar
    Join Date
    Sep 2010
    Location
    Portsmouth
    Posts
    422
    Thank Post
    10
    Thanked 7 Times in 6 Posts
    Rep Power
    10
    its failed but we cant connect to OWA internally, is that why?

  8. #8

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi

    Can you post the results here?

    Regards
    Sukh

  9. #9
    Darylrese's Avatar
    Join Date
    Sep 2010
    Location
    Portsmouth
    Posts
    422
    Thank Post
    10
    Thanked 7 Times in 6 Posts
    Rep Power
    10
    ExRCA is testing Exchange ActiveSync.
    The Exchange ActiveSync test failed.
    Test Steps
    Attempting the Autodiscover and Exchange ActiveSync test (if requested).
    Testing of Autodiscover for Exchange ActiveSync failed.
    Test Steps
    Attempting each method of contacting the Autodiscover service.
    The Autodiscover service couldn't be contacted successfully by any method.
    Test Steps
    Attempting to test potential Autodiscover URL https://miltoncross.portsmouth.sch.u...toDiscover.xml
    Testing of this potential Autodiscover URL failed.
    Test Steps
    Attempting to resolve the host name miltoncross.portsmouth.sch.uk in DNS.
    The host name couldn't be resolved.
    Tell me more about this issue and how to resolve it
    Additional Details
    Host miltoncross.portsmouth.sch.uk couldn't be resolved in DNS Exception details:
    Message: The requested name is valid, but no data of the requested type was found
    Type: System.Net.Sockets.SocketException
    Stack trace:
    at System.Net.Dns.GetAddrInfo(String name)
    at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
    at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
    at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTe st.PerformTestReally()
    .



    Attempting to test potential Autodiscover URL https://autodiscover.miltoncross.por...toDiscover.xml
    Testing of this potential Autodiscover URL failed.
    Test Steps
    Attempting to resolve the host name autodiscover.miltoncross.portsmouth.sch.uk in DNS.
    The host name couldn't be resolved.
    Tell me more about this issue and how to resolve it
    Additional Details
    Host autodiscover.miltoncross.portsmouth.sch.uk couldn't be resolved in DNS Exception details:
    Message: The requested name is valid, but no data of the requested type was found
    Type: System.Net.Sockets.SocketException
    Stack trace:
    at System.Net.Dns.GetAddrInfo(String name)
    at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
    at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
    at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTe st.PerformTestReally()
    .



    Attempting to contact the Autodiscover service using the HTTP redirect method.
    The attempt to contact Autodiscover using the HTTP Redirect method failed.
    Test Steps
    Attempting to resolve the host name autodiscover.miltoncross.portsmouth.sch.uk in DNS.
    The host name couldn't be resolved.
    Tell me more about this issue and how to resolve it
    Additional Details
    Host autodiscover.miltoncross.portsmouth.sch.uk couldn't be resolved in DNS Exception details:
    Message: The requested name is valid, but no data of the requested type was found
    Type: System.Net.Sockets.SocketException
    Stack trace:
    at System.Net.Dns.GetAddrInfo(String name)
    at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
    at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
    at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTe st.PerformTestReally()
    .



    Attempting to contact the Autodiscover service using the DNS SRV redirect method.
    ExRCA failed to contact the Autodiscover service using the DNS SRV redirect method.
    Test Steps
    Attempting to locate SRV record _autodiscover._tcp.miltoncross.portsmouth.sch.uk in DNS.
    The Autodiscover SRV record wasn't found in DNS.
    Tell me more about this issue and how to resolve it

  10. #10
    Darylrese's Avatar
    Join Date
    Sep 2010
    Location
    Portsmouth
    Posts
    422
    Thank Post
    10
    Thanked 7 Times in 6 Posts
    Rep Power
    10
    manually typed in the server name and the test was successfull

  11. #11

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi

    Great, You don't have Autodiscover setup so won't work.

    On your iPAD use the URL for the OWA.

    Let me know how it goes

    Regards
    Sukh

  12. #12

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi

    Use mail.miltoncross.portsmouth.sch.uk on your iPAD.

    Regards
    Sukh

  13. #13
    Darylrese's Avatar
    Join Date
    Sep 2010
    Location
    Portsmouth
    Posts
    422
    Thank Post
    10
    Thanked 7 Times in 6 Posts
    Rep Power
    10
    Thanks.

    Can you confirm which information needs to go in each box? I assume the DOMAIN will be mail.miltoncross.portsmouth.sch.uk? and the other self explanitory....i'm sure we have already tried this though.

    Last edited by Darylrese; 2nd March 2011 at 11:46 AM.

  14. #14

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Hi

    See iOS: Exchange ActiveSync Account Quick Setup Guide

    When the iPAD fails to use Autodiscover you will be prompted for the details.

    Domain is NOT mail.miltoncross.portsmouth.sch.uk. Domain is your Windows AD domain.

    Let me know you get along.

    Regards
    Sukh

  15. #15
    Darylrese's Avatar
    Join Date
    Sep 2010
    Location
    Portsmouth
    Posts
    422
    Thank Post
    10
    Thanked 7 Times in 6 Posts
    Rep Power
    10
    thank-you very much!!! I will ask him to try it at home and see if it works. I have left you rep.

    Daryl

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. [iPad] Apple iPod/iPad Implementation
    By Starkiller in forum Netbooks, PDA and Phones
    Replies: 2
    Last Post: 16th March 2011, 11:51 AM
  2. apple's first ipad
    By Face-Man in forum Blue Skies
    Replies: 1
    Last Post: 7th April 2010, 05:22 PM
  3. Setting up Exchange ActiveSync
    By HMCTech in forum Windows
    Replies: 24
    Last Post: 8th March 2010, 01:40 PM
  4. Exchange 2007, ISA 2006 and ActiveSync
    By Divaldo in forum Windows
    Replies: 4
    Last Post: 7th December 2009, 08:12 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •