Also - not being funny, one of the tricks i have learnt since dealing with Exchange/Outlook is potentially dumping the local profile on the machine/profile all together fixes issues like this.
I've installed Exchange update rollup 2 but it's not helped. Further testing shows that Outlook 2007 clients can't connect either so it looks like the problem is with Exchange and not the clients.
I've done something wrong but I can't see what
Does OWA work successfully? If it does it would suggest MAPI issues (or RPC over HTTP depending on how you have Outlook->Exchange connection configured), if it doesn't, possible mailstore issues (or OWA not installed...). It sounds vaguely familiar as an issue... but I can't remember for definite if I hit this one (I don't recall 2007 issues, just 2003). Have you tried restarting services on the Exchange box, or look to enable MAPI logging on the Exchange box to see what's occuring.
On checking the services the RPC Client Access Service had not started. Now I've started it Outlook clients connect fine. The service is set to auto start so I can't understand why it's doing this. I'll give the server a reboot and see if it's still playing up.
Rebooting made no difference so I set the service to delayed start which did the trick. RPC client access service now starts every time.
You have highlighted a very important point, but like most of us that work in primary schools we are on our own with no one to ask for help apart from the members of Edugeek. I suppose it's a tall order for a technician to move from 2003 to 2010 anyway, but as I said above we are on our own and I can't see myself attending a 5 day course while I work here.
You say that you're having problems connecting Outlook to Exchange, have you either opened the required ports on the firewall on Exchange or turned off the firewall? Have you installed SP1 for Exchange 2010? As that has resolved some connectivity issues.
Also did you use the Exchange Deployment wizard and the Exchange Calculator to help with your planning and deployment of Exchange 2010?
Last edited by wagnerk; 22nd January 2011 at 06:00 AM. Reason: more questions
Thanks for the advice but it's all working now. Turned out to be the RPC client access service not starting so I set it to delayed start and it fires up after every reboot now.
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