+ Post New Thread
Results 1 to 4 of 4
Enterprise Software Thread, Sophos clients not connecting to console in Technical; Hi, Just installed Sophos Console. Ran this script on the workstations (Have hidden server and user names) Code: \***\SophosUpdate\CIDs\S000\SAVSCFXP\Setup.exe -updp ...
  1. #1

    Join Date
    Nov 2011
    Posts
    628
    Thank Post
    87
    Thanked 21 Times in 19 Posts
    Rep Power
    11

    Sophos clients not connecting to console

    Hi,

    Just installed Sophos Console.

    Ran this script on the workstations (Have hidden server and user names)

    Code:
    \\***\SophosUpdate\CIDs\S000\SAVSCFXP\Setup.exe -updp "\\***\SophosUpdate\CIDs\S000\SAVSCFXP" -user *** -pwd 
    
    *** -mng yes -G "\***\***"  -s -ni
    Clients install the remote management on update but they never show up on the server.

    Any ideas?

  2. #2
    free780's Avatar
    Join Date
    Sep 2012
    Posts
    1,061
    Thank Post
    45
    Thanked 86 Times in 81 Posts
    Rep Power
    23
    Can you check the event viewer on a client. Does the sophos agent service start?

  3. #3

    Join Date
    Nov 2011
    Posts
    628
    Thank Post
    87
    Thanked 21 Times in 19 Posts
    Rep Power
    11
    The event logger shows:
    Problem description :
    Sophos Anti-Virus cannot report to the Sophos management console or receive new security policies.

    Overview :
    This is because it is using an SSL certificate that is incompatible with the Sophos management console.

    Possible cause :
    This may be caused by the server having been reinstalled.

    Action to repair :
    Sophos Anti-Virus should be reinstalled by the system administrator.

    More information can be found in the Sophos knowledgebase :
    Access the Sophos knowledgebase
    The server has been reinstalled on the same IP address. The workstation is a fresh install however so don't know where its getting the wrong certificate.

  4. #4

    Join Date
    Jun 2013
    Posts
    34
    Thank Post
    4
    Thanked 6 Times in 6 Posts
    Rep Power
    7
    I had loads of problems with the windows firewall blocking the console from updating the pc's. It could just be an access problem.

SHARE:
+ Post New Thread

Similar Threads

  1. Replies: 1
    Last Post: 16th July 2010, 02:40 PM
  2. [MS Office - 2003] Outlook - User can not connect to exchange server
    By Tony_Mc in forum Office Software
    Replies: 2
    Last Post: 26th January 2009, 02:38 PM
  3. Laptop usage when not connected to Domain
    By Nick_Parker in forum Windows
    Replies: 3
    Last Post: 28th October 2008, 08:50 PM
  4. Replies: 8
    Last Post: 9th November 2007, 01:33 PM
  5. WSUS not connecting to the upstream server
    By ticker in forum Windows
    Replies: 2
    Last Post: 11th June 2007, 01:18 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •