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Enterprise Software Thread, Ricoh e-service website :mad: in Technical; <RANT> Ricoh recently re-wrote their creaky e-service website for a new platform. I was so hopefull it may be an ...
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    Alis_Klar's Avatar
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    Ricoh e-service website :mad:



    <RANT>
    Ricoh recently re-wrote their creaky e-service website for a new platform. I was so hopefull it may be an improvment! Before it was a git to use (developers must never have heard of combo boxes so they implemented their own cludgy mess) and now it's still a git to use but is flacky too!!
    </RANT>

    We currently cannot log into this site as we get the circle/hourglass and can't click in the username and password boxes to log in. Tried in IE11,FF26.0 and Chrome all exhibit same behavior. Thought it might be our ISP/RBC but tried with iOS 7 Safari via 3G and get "safari cannot open the page because connection was lost" but it sends the javascript popup regarding multiple websessions in common with other browsers if i refresh the page.

    Can edugeekers test it for me?

    RICOH UK & Ireland - eService

    UPDATE: Works in IE8 and 9 natively and IE11 in compatibility mode. Haven't tested in IE10.
    Last edited by Alis_Klar; 13th January 2014 at 09:48 AM.

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    dave.81 (23rd July 2014)

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    SovietRussia's Avatar
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    IE11 - Circle when mouse over on the boxes (I think its trying to do some clever Javascript)
    Chrome - I can't get to it, it says "I already have an open web session with them and this is not allowed"

    If I worked for them, as a dev - I would not be proud of that work.

  4. Thanks to SovietRussia from:

    Alis_Klar (13th January 2014)

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    Alis_Klar's Avatar
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    Just be glad you don't have to order toner using this website. It stinks! It was re-coded in the last 6 months but is still will only work with outdated versions of IE!

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