Enterprise Software Thread, Exchange 2007 not picking up new users in AD in Technical; Dear all,
We have two Exchange servers running Exchange 2007. One of them is no longer picking up new users ...
8th January 2014, 02:36 PM #1
Exchange 2007 not picking up new users in AD
We have two Exchange servers running Exchange 2007. One of them is no longer picking up new users added to active directory so we unable to setup new mailboxes on this server.
On the second server, you can see the new users and give them a mailbox, however outlook refuses to add the account and says the name cannot be found on the exchange server that has the problem.
Screenshots of each error below:
Some existing users are getting similar pop-ups, others are fine!
Last edited by Darylrese; 8th January 2014 at 03:23 PM.
9th January 2014, 12:30 PM #2
- Rep Power
This issue might occur if the purportedSearch attribute in the default GAL contains an incorrect value. You can change the value of purportedSearch attribute by using Active Directory Service Interfaces (ADSI) edit.
Follow the given steps:
- Open ADSI Edit.
- Open Configuration container> CN=Services> CN=Microsoft Exchange, after that expand CN=<ExchangeOrganizationName>.
- Choose CN=System Policies.
- Open Properties by right clicking CN=Mailbox Enable User
- From properties choose the purportedSearch attribute and click Edit.
- Delete the previous attribute and then apply the following filter:
- Click OK
- Exit ADSI Edit.
I hope it would resolve the problem.
Check out: Error messages when you run Exchange 2007 Setup together with the /prepareAD switch in an Exchange 2003 organization: "Active Directory operation failed" and "The object exists"
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