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Enterprise Software Thread, Moving email address to new mailbox in Technical; Hi, We have deleted a mailbox and moved the email address of that mailbox to a new user. When you ...
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    FN-GM's Avatar
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    Moving email address to new mailbox

    Hi,

    We have deleted a mailbox and moved the email address of that mailbox to a new user. When you type that email address into outlook it is associating it with the old mailbox user, and the messages bounces.

    How do i stop this please?

    We are on Exchange 2013 Cu3

    Thanks

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    Are the old and new email address the same?

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    ZeroHour's Avatar
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    I think this is just a GAL delay updating, how long has passed since the move?
    I have seen address/account changes take a while to get to outlook.

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    DevilsAdvocate's Avatar
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    Whenever we have done this we have to empty the auto-complete list on the Outlook client before it sends correctly. It's looking for an old GUID I believe.

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