+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 17
Enterprise Software Thread, Exchange 2013 retention tag not applying. in Technical; ...
  1. #1

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,023
    Thank Post
    887
    Thanked 1,720 Times in 1,486 Posts
    Blog Entries
    12
    Rep Power
    452

    Exchange 2013 retention tag not applying.

    Hi,

    I am trying to apply a retention tag to delete items from the deleted times older than 365 days old. I have made the tag and applied it to a policy. It doesn't apply for some reason. Some personal tags applied in the same policy work. Running Start-ManagedFolderAssistant –Identity <mailbox> doesn't help.

    Any thoughts please?

    Thanks
    Last edited by FN-GM; 18th September 2013 at 10:04 PM.

  2. #2

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,023
    Thank Post
    887
    Thanked 1,720 Times in 1,486 Posts
    Blog Entries
    12
    Rep Power
    452
    Any thoughts please?

  3. #3

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Have you applied the policy to the mbx?

  4. #4

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,023
    Thank Post
    887
    Thanked 1,720 Times in 1,486 Posts
    Blog Entries
    12
    Rep Power
    452
    Yes, other tags in the policy work fine.

    I have attached a image of the tag

    Thanks
    Attached Images Attached Images

  5. #5

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Can you up the logging for MailboxAssistant and then run start-managedfolderassistant and check the app log

  6. #6

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    what happened?

  7. #7

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,023
    Thank Post
    887
    Thanked 1,720 Times in 1,486 Posts
    Blog Entries
    12
    Rep Power
    452
    Hiya, only just looking at it. How do i up the logging please?

  8. #8

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77

  9. #9

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,023
    Thank Post
    887
    Thanked 1,720 Times in 1,486 Posts
    Blog Entries
    12
    Rep Power
    452
    Just come to look at this it has now kicked it. But the tag wont instantly delete messages from 2011. It wants the tag to be on for the full 365 days before doing anything.

    Is there a way to for the delete of items over 365 days?

    Thanks

  10. #10

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    do you have a tag applied to the inbox?
    have a read of this first - How Retention Age is Calculated: Exchange 2013 Help

  11. #11

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,023
    Thank Post
    887
    Thanked 1,720 Times in 1,486 Posts
    Blog Entries
    12
    Rep Power
    452
    No

    Is there a way to for the delete of items in the deleted items over 365 days?

  12. #12

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    I can't remember your setup for RPT. The calculation is important for you to understand -



    A user receives a message in the Inbox folder on 01/26/2011. The Inbox folder has a retention tag configured to delete items in 365 days.
    1. The Managed Folder Assistant processes the message. It stamps the message with a start date of 01/26/2011 and an expiration date of 01/26/2012.

    2. The user soft-deletes the item on 02/27/2011.The item is moved to the Deleted Items folder, which has a retention tag configured to delete the item in 30 days.

    3. The Managed Folder Assistant processes the message. It recalculates the expiration date based on the start date (01/26/2011).

    4. Because the item is older than 30 days, it is deleted immediately.


    • A user receives an item in the Inbox folder on 01/26/2011.The Inbox folder doesn't have a retention tag applied, and the retention policy doesn't contain a default policy tag.
    1. The user soft-deletes the item on 02/27/2011.The item is moved to the Deleted Items folder, which has a retention tag configured to delete items in 30 days.

    2. The Managed Folder Assistant processes the mailbox on 03/27/2011 and determines the item doesn't have a start date. It stamps the current date as the start date, and 04/27/2011 as the expiration date.

    3. The item is deleted on 04/27/2011, which is 30 days after it was deleted or moved to the Deleted Items folder.

  13. #13

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,023
    Thank Post
    887
    Thanked 1,720 Times in 1,486 Posts
    Blog Entries
    12
    Rep Power
    452
    I get that, the stuff already in there will take 365 days for it to go. Basically to run the cycle. But i am wondering is there something i can do in powershell to cleanup all the deleted items older than 365 days now? To get things going basically.

  14. #14

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,144
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Basically, what you have seen is by design. The MFA will only run as the tags have already been set on the messages. There isn't anything from the Exchange side that you can do.

    Sorry :-(

  15. #15

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,023
    Thank Post
    887
    Thanked 1,720 Times in 1,486 Posts
    Blog Entries
    12
    Rep Power
    452
    What a pain, annoying i have to wait a whole year to get things tidy!

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. Exchange 2013 Retention Tag
    By FN-GM in forum Enterprise Software
    Replies: 3
    Last Post: 12th September 2013, 10:18 AM
  2. Exchange 2013: The devourer of RAM!
    By Gatt in forum Enterprise Software
    Replies: 31
    Last Post: 19th March 2013, 11:29 AM
  3. Exchange 2013 OWA Screenshots
    By DrCheese in forum Enterprise Software
    Replies: 15
    Last Post: 9th December 2012, 12:49 PM
  4. Exchange 2013
    By mtillbrook in forum Enterprise Software
    Replies: 10
    Last Post: 6th December 2012, 12:33 PM
  5. Exchange 2013 Preview available for download
    By sukh in forum Enterprise Software
    Replies: 0
    Last Post: 17th July 2012, 04:27 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •