+ Post New Thread
Results 1 to 6 of 6
Enterprise Software Thread, Sophos gone belly up in Technical; All my clients this morning are now reporting that they are unable to access their update location which they have ...
  1. #1
    TechSupp's Avatar
    Join Date
    Mar 2007
    Location
    South Yorkshire
    Posts
    1,937
    Thank Post
    318
    Thanked 122 Times in 103 Posts
    Rep Power
    42

    Sophos gone belly up

    All my clients this morning are now reporting that they are unable to access their update location which they have updated from just fine previously. If i do a reinstall on the client it installs and updates just fine from the same loaction and updates fine and I have not changed anything! Anyone had this issue before, tried a Protect from the console and it just seems to sit there not doing anything. Have installed via a batch file, so as a last resort anyone got a batch file that will install Sophos at logon and check it has done so, so that next logon it does not try and install itself again? PS I'm just fed up with Sopohs but stuck with it, aint Mondays fun!

  2. #2

    Dos_Box's Avatar
    Join Date
    Jun 2005
    Location
    Preston, Lancashire
    Posts
    9,261
    Thank Post
    668
    Thanked 2,254 Times in 1,036 Posts
    Blog Entries
    23
    Rep Power
    670
    Moving to Enterprise Software so more people can see it.

  3. Thanks to Dos_Box from:

    TechSupp (9th September 2013)

  4. #3

    witch's Avatar
    Join Date
    Nov 2005
    Location
    Dorset
    Posts
    11,249
    Thank Post
    1,463
    Thanked 2,526 Times in 1,758 Posts
    Rep Power
    757
    Have you rung Sophos support? When we used to use them I found the support very friendly and helpful

  5. #4
    TechSupp's Avatar
    Join Date
    Mar 2007
    Location
    South Yorkshire
    Posts
    1,937
    Thank Post
    318
    Thanked 122 Times in 103 Posts
    Rep Power
    42
    Right after talking with another techy seem to have maybe realised what the issue 'may' be, we 'upgraded' to the latest console this summer (it was not without issues!) and I now remember that the new version had to have two new users set up, one being for the update, so if these were set up and applied during tghe install to the update location the old clients may now not be able to access it, hence why they fail and a new install will work! Thats the possible reason why I have the issue but still have the problem what to do though as far as a reinstall of all clients just once and not everytime they log on.

    Update:
    In good old fashioned Sophos form, the clients have just started to update via the Protect in the console after I grouped them into a clients group I had created, so problem solved.....for the moment anyway...next!
    Last edited by TechSupp; 9th September 2013 at 01:28 PM.

  6. #5
    round2it's Avatar
    Join Date
    May 2009
    Location
    UK
    Posts
    1,043
    Thank Post
    215
    Thanked 157 Times in 114 Posts
    Rep Power
    41
    I have a startup script

    Will post tomorrow

  7. #6
    round2it's Avatar
    Join Date
    May 2009
    Location
    UK
    Posts
    1,043
    Thank Post
    215
    Thanked 157 Times in 114 Posts
    Rep Power
    41
    this is what i use

    it creates a text file to say it is installed, then if the file exists it skips the install

    use this as a startup script
    @echo OFF
    REM --- Check for an existing installation of Sophos AutoUpdate


    REM Uncomment out the following line to force install
    if exist "C:\Program Files\Sophos\AutoUpdate\forceinstall.txt" goto _End
    REM Comment out the original if exist statement

    Rem Comment the following line to force install
    rem if exist "C:\Program Files\Sophos\AutoUpdate\alsvc.exe" goto _End
    REM --- Deploy to Windows 2000/XP/2003/windows7

    \\sophos\SophosUpdate\CIDs\S000\SAVSCFXP\Setup.exe -updp "\\yourserver\SophosUpdate\CIDs\S000\SAVSCFXP" -user "domain\username" -pwd "yourpassword" -mng yes


    REM Uncomment out the following line to force install
    echo Sophos client installed at %time% on %date% >> "C:\Program Files\Sophos\AutoUpdate\forceinstall.txt"

    REM --- End of the script
    :_End


    \\yourserver\SophosUpdate\CIDs\S000\SAVSCFXP

  8. Thanks to round2it from:

    TechSupp (12th September 2013)



SHARE:
+ Post New Thread

Similar Threads

  1. Sophos gone mad...hopefully
    By arthur231283 in forum Windows
    Replies: 17
    Last Post: 20th September 2012, 11:13 AM
  2. CC3 Package gone mammories ascending - t*ts up
    By andyturpie in forum Network and Classroom Management
    Replies: 4
    Last Post: 2nd November 2010, 09:27 AM
  3. Frog : All Accordion Menus have gone belly up...
    By duncane in forum Virtual Learning Platforms
    Replies: 2
    Last Post: 9th January 2010, 08:29 AM
  4. Replies: 18
    Last Post: 6th January 2006, 10:46 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •