Exchange 2003 iphone problems

[alanhardisty]

Sure - here you go:

Exchange 2003 and Activesync Configuration and Troubleshooting « Alan Hardisty's Blog – All Things IT Related

Alan

[jackb70]

i havent even got past Open Port Check Tool
We have got port 443 forwarding to Exchange and we have allowed HTTPS In ISA

[Ergo]

Apologies I may have made a mistake - based on the blog above, and the authentication error on your test you need to set the authentication to "Basic" for ActiveSync, not NTLM or Integrated.

Dave

[alanhardisty]

As you have OWA working, you will have port 443 open, so you can skip that part, but having ISA server will make the process a lot harder.

Was ISA configured using the SBS Connect To The Internet Wizard as this auto-creates the ISA rules accordingly correctly or manually created?

Alan

[jackb70]

was configured manually by an external Cisco engineer

[alanhardisty]

Okay - let's not worry about ISA right now. Please change the authentication on the Microsoft-Server-Activesync virtual directory as per my earlier comment, run iisreset, re-test and see where you are.

Thanks

Alan

[jackb70]

im on this step and when i click connect to the internet the bottom radio button is grayed out

[alanhardisty]

Leave the Connect to the internet Wizard for now and just change your IIS settings for the Microsoft-Server-Activesync virtual directory please.

[jackb70]

Thats done
Integrated windows authentication Ticked and Basic Authentication ticked

Default Domain: Sirus
Realm: Sirus
i got the Sirus From the SET command in CMD

[alanhardisty]

Okay - the Domain / Realm could have been fine as they were, but no worries for now. Have you re-tested on https://testexchangeconnectivity.com? If not, please do, if you have, what are the results?

Alan

[jackb70]

Okay - the Domain / Realm could have been fine as they were, but no worries for now. Have you re-tested on https://testexchangeconnectivity.com? If not, please do, if you have, what are the results?

Alan

https://www.testexchangeconnectivity...tc0QvlNlIDRA==

[jackb70]

https://www.testexchangeconnectivity...KYYFfdsjXbKg==

updated results

[alanhardisty]

That is still showing:

"The following authentication methods are enabled, but they aren't allowed authentication methods for this service. Methods: Negotiate, NTLM"

Which may be ISA causing the problem.

Can you configure a phone internally using Wi-Fi and have it sync happily? In my blog there is a link to a test tool (AccessmyLAN) which you can download and use to test internally to rule out the ISA server. Please download it and test internally if you can't setup an account on Wi-Fi internally.

Alan

[jackb70]

That is still showing:

"The following authentication methods are enabled, but they aren't allowed authentication methods for this service. Methods: Negotiate, NTLM"

Which may be ISA causing the problem.

Can you configure a phone internally using Wi-Fi and have it sync happily? In my blog there is a link to a test tool (AccessmyLAN) which you can download and use to test internally to rule out the ISA server. Please download it and test internally if you can't setup an account on Wi-Fi internally.

Alan

That did not work

[alanhardisty]

Which bit - the internal config using Wi-Fi or the test using the test tool?