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Enterprise Software Thread, HELP!! Can't export to PST anymore - Exchange 2007 SP3 in Technical; Hi all, I used to be able to export mailboxes succesfully to a PST file for backup/auditing reasons when staff ...
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    HELP!! Can't export to PST anymore - Exchange 2007 SP3

    Hi all,

    I used to be able to export mailboxes succesfully to a PST file for backup/auditing reasons when staff leave organisation so I can tidy up the database. However, it's not allowing me to do this anymore and I haven't changed anything from the server end or the client end where I'm running the remote admins tools on a 32-bit computer (Win 7 SP1).

    I'm using the below cmdlet to first add permission to the user's mailbox

    "Add-MailboxPermission -Identity <MAILBOXUSER> -User Administrator -AccessRights FullAccess"

    And after this I use the below cmdlet to export the mailbox

    "Export-Mailbox -Identity <MAILBOXUSER> -PSTFolderPath C:\PST\<MAILBOXUSER>.pst

    I had no problems at all with the above method in the past and suddenly brings up the folloiwng error message: -

    "Export-Mailbox : Error was found for <MAILBOXUSER> because: Error occurred in the step: Approving Object. An unknown error has occurred., error code -2147221233"

    I'm making sure I'm running the Exchange Shell 'As Administrator' and ensuring the folder where I want to export to has correct permissions.

    Anyone have any ideas? We're running Server 2008 SP2 with Exchange 2007 SP3 on it.
    Thanks.
    Mo

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    add verbose logging at the end i.e -verbose in your export command

    what does it say?

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    ozydave's Avatar
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    Had this same message after I upgraded my PC to win 8 and office 2013. Searched for ages still no fix :-(

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    Hi,

    I ran verbose at the end of the export command and first it confirms whether we want to perform this action as it normally does and the following comes up with the following: -

    VERBOSE: Export-Mailbox : Ending processing
    VERBOSE: Export-Mailbox : <MAILBOXUSER> The operation has started.
    VERBOSE: Export-Mailbox : <MAILBOXUSER> Initializing MAPI, loading library.
    VERBOSE: Export-Mailbox : <MAILBOXUSER> Approving object.
    VERBOSE: Export-Mailbox : <MAILBOXUSER> Logging on to the MAPI profile.
    VERBOSE: Export-Mailbox : <MAILBOXUSER> Opening exchange mailbox.

    Then it comes up with thebelow message: -

    "Export-Mailbox : Error was found for <USER> <EMAIL ADDRESS> because: Error occurred in the step: Approving object. An unknown error has occurred., error code -2147221233 At line:1 char:15"

    Double checked permissions and the admin definitely has FULL PERMISSIONS to the users mailbox. Also checked the spelling and everything is correct to what I used to do so anything else I'm missing?

    Thanks.
    Mo

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    Why don't you use ExMerge?

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    SYNACK's Avatar
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    Quote Originally Posted by MatthewL View Post
    Why don't you use ExMerge?
    Don't think that works with 2007.

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    Oh right, not had our own Exchange since we lost ours the other year to a 2007 farm which we have no access to.

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    Anyone else got any ideas? I tried exporting to a folder on desktop with same permissions and still doesn't export.

    I find it random now all of a sudden it doesn't work - the only thing I can think of is updates on the client machine where I'm running the cmdlet.

    Thanks.
    Mo

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    Can you do the verbose again and post the exact command you executed.

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    Hi, see below of export command on Exchange Management Shell: -

    Export-Mailbox -Identity c.davis -PSTFolderpath C:\PST\c.davis.pst -verbose

    VERBOSE: Export-Mailbox : Beginning processing.
    VERBOSE: Export-Mailbox : Trying to open registry key
    'Software\\Microsoft\\Windows\\CurrentVersion\\App Paths\\OUTLOOK.EXE'.
    VERBOSE: Export-Mailbox : The default value of the registry key is
    'C:\PROGRA~1\MICROS~3\Office14\OUTLOOK.EXE'.
    VERBOSE: Export-Mailbox : The version of Outlook.exe is '14.0.6126.5003'.
    VERBOSE: Export-Mailbox : Searching objects "c.davis" of type "ADUser" under
    the root "$null".
    VERBOSE: Export-Mailbox : Previous operation run on global catalog server
    '[FQDN DOMAIN NAME]'.
    VERBOSE: Export-Mailbox : Processing object "[DNS DOMAIN NAME]/SSN
    Users/Warrington Users/Ceri Davis".
    VERBOSE: Export-Mailbox : Searching objects "[MAIL SERVER]" of type "Server"
    under the root "$null".
    VERBOSE: Export-Mailbox : Previous operation run on domain controller
    '[FQDN DOMAIN CONTROLLER]'.
    VERBOSE: Export-Mailbox : Searching objects "[MAIL SERVER]\First Storage
    Group\Mailbox Database" of type "MailboxDatabase" under the root "$null".
    VERBOSE: Export-Mailbox : Previous operation run on domain controller
    '[FQDN DOMAIN CONTROLLER]'.

    Confirm
    Are you sure you want to perform this action?
    Exporting mailbox content from the mailbox 'Ceri Davis' into .pst file
    'C:\PST\c.davis.pst'. This operation may take a long time to complete.
    [Y] Yes [A] Yes to All [N] No [L] No to All [S] Suspend [?] Help
    (default is "Y"):a
    VERBOSE: Export-Mailbox : Ending processing.
    VERBOSE: Export-Mailbox : [c.davis] The operation has started.
    VERBOSE: Export-Mailbox : [c.davis] Initializing MAPI, loading library.
    VERBOSE: Export-Mailbox : [c.davis] Approving object.
    VERBOSE: Export-Mailbox : [c.davis] Logging on to the MAPI profile.
    VERBOSE: Export-Mailbox : [c.davis] Opening Exchange mailbox.

    Export-Mailbox : Error was found for Ceri Davis (Ceri.Davis@EMAILDOMAIN.org.uk) because: Error occurred in the step: Approving object. An unknown error has
    occurred., error code: -2147221233
    At line:1 char:15
    + Export-Mailbox <<<< -Identity c.davis -PSTFolderpath C:\PST\c.davis.pst -verbose
    + CategoryInfo : InvalidOperation: (0:Int32) [Export-Mailbox], Re
    cipientTaskException
    + FullyQualifiedErrorId : 9EEBFA7A,Microsoft.Exchange.Management.Recipient
    Tasks.ExportMailbox

    VERBOSE: Export-Mailbox : [c.davis] The operation has finished.

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    Can you run ipconfig /all where you are running the command and post?
    Can you confirm what Rollup you are on?

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    Can you alos run fixmapi from the command prompt (make sure OLK & shell is closed) and try again.

  13. #13

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    Hi, see below

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\USER>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : CO-D022-ICT01
    Primary Dns Suffix . . . . . . . : [DOMAIN NAME]
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : [DOMAIN NAME]

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : TAP-Win32 Adapter 5000m
    Physical Address. . . . . . . . . : 00-FF-94-E3-F4-3E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : [DOMAIN NAME]
    Description . . . . . . . . . . . : Intel(R) 82578DM Gigabit Network Connecti
    on
    Physical Address. . . . . . . . . : 6C-62-6D-D2-5A-1E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::3520:b4a8:3a5a:383a%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 10.0.10.27(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 06 December 2012 12:47:27
    Lease Expires . . . . . . . . . . : 06 December 2012 20:47:29
    Default Gateway . . . . . . . . . : 10.0.10.1
    DHCP Server . . . . . . . . . . . : 192.168.178.240
    DHCPv6 IAID . . . . . . . . . . . : 275538541
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-FE-4C-2A-6C-62-6D-D2-5A-1E

    DNS Servers . . . . . . . . . . . : 192.168.178.240
    10.0.20.5
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{94E3F43E-603A-41E4-B2D9-3E9BAE952A18}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.[DOMAIN NAME]:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : [DOMAIN NAME]
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    I'm running rollup 6 for Exchange 2007 SP3. I also ran fixmapi from command prompt as administrator and tried to export again - same error message.

    Thanks.

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    Is this with any mailbox you try to export?

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    Yeah I have half a dozen of staff that have left the organisation and it does the same error message when attempting to export.

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