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Enterprise Software Thread, Exchange 2010 and SendAs problems in Technical; Ideally I would like: Send email from my email, sent from me. Send email from Helpdesk email, comes from Helpdesk. ...
  1. #91

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    Ideally I would like:

    Send email from my email, sent from me.
    Send email from Helpdesk email, comes from Helpdesk.
    Reply to a email sent to my email, sent from me.
    Reply to a email that is in the Helpdesk inbox, it says Darren on behalf of Helpdesk

    Is that possible?

  2. #92

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    alias is that. That seems possible from I can see but it depends on how thr mbx is setup along with the other stuff we discussed. But yes it should work. I'll test.

  3. #93

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    Quote Originally Posted by darrenmcginnis View Post
    Ideally I would like:

    Send email from my email, sent from me.
    Send email from Helpdesk email, comes from Helpdesk.
    Reply to a email sent to my email, sent from me.
    Reply to a email that is in the Helpdesk inbox, it says Darren on behalf of Helpdesk

    Is that possible?
    Done & yes, it works as expected.

    I think you should do the same test in your env, create 2 accounts and set permissions as requied, don;t set the Send-As as you dont want that. Just Send-on-Behalf. No membership in any groups other than domain users for both accounts.

  4. #94

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    the issue i have with send-on-behalf is that if the receiver is not using outlook, they will see "your" address not the "behalf" address.

  5. #95

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    Quote Originally Posted by sukh View Post
    Done & yes, it works as expected.

    I think you should do the same test in your env, create 2 accounts and set permissions as requied, don;t set the Send-As as you dont want that. Just Send-on-Behalf. No membership in any groups other than domain users for both accounts.
    Ok. Will try that.
    On your environment, are you running Server 2k8 R2 with Exchange standard SP3?

    We migrated from Server 2003, not sure if that's got anything to do with it

  6. #96

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    Quote Originally Posted by cynlis View Post
    the issue i have with send-on-behalf is that if the receiver is not using outlook, they will see "your" address not the "behalf" address.
    95% use Outlook in school, so it's not that

  7. #97

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    My env is exch 2010 sp1 & I tested with sp2, I wont go into the RU level just yet. The OS is W2K8. Ent for bot OS & Exch. I think your issue isn't related to any SP level, just a misconfig/the way u are using it.

  8. #98

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    Yeah I think it is as well. I put SP3 on not only to try and resolve the SendAs issue but I had a issue with searching in OWA

  9. #99

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    let me know how it goes.

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    Ok. I need to post the output of the PS output as well

  11. #101

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    Originally Posted by sukh Done & yes, it works as expected.

    I think you should do the same test in your env, create 2 accounts and set permissions as requied, don;t set the Send-As as you dont want that. Just Send-on-Behalf. No membership in any groups other than domain users for both accounts.
    __________________________________________________ ______________

    i have done the same thing and still have the same frustrating results.

    i am running server 2K8r2sp1 and exchange server 2010.
    Last edited by cynlis; 1st March 2013 at 11:45 PM. Reason: added quote that i'm responding to

  12. #102

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    But are you using Outlook as the client?

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    yes, outlook 2010
    i am having exact same issue as darren

  14. #104

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    Was the testing exactly the same? 2 NEW users?

    Can you do a remote session?

  15. #105

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    Quote Originally Posted by sukh View Post
    can you run get-mailbox "helpdesk alias"| fl
    [PS] C:\Windows\system32>get-mailbox "Helpdesk"| fl


    RunspaceId : 1199f269-4b79-4c4d-928d-760ae951989a
    Database : ICT Services
    UseDatabaseRetentionDefaults : True
    RetainDeletedItemsUntilBackup : False
    DeliverToMailboxAndForward : True
    LitigationHoldEnabled : False
    SingleItemRecoveryEnabled : False
    RetentionHoldEnabled : False
    EndDateForRetentionHold :
    StartDateForRetentionHold :
    RetentionComment :
    RetentionUrl :
    LitigationHoldDate :
    LitigationHoldOwner :
    ManagedFolderMailboxPolicy :
    RetentionPolicy : Empty Deleted Items Folder after 30 Days
    AddressBookPolicy : Staff Address Book Policy
    CalendarRepairDisabled : False
    ExchangeGuid : 7984b2ac-a1d1-459d-9322-d6e9f04dae8f
    ExchangeSecurityDescriptor : System.Security.AccessControl.RawSecurityDescripto r
    ExchangeUserAccountControl : None
    MessageTrackingReadStatusEnabled : True
    ExternalOofOptions : External
    ForwardingAddress : DOMAIN.LOCAL/ICT Services/Users/My Full Name
    ForwardingSmtpAddress :
    RetainDeletedItemsFor : 14.00:00:00
    IsMailboxEnabled : True
    Languages : {en-GB}
    OfflineAddressBook :
    ProhibitSendQuota : unlimited
    ProhibitSendReceiveQuota : unlimited
    RecoverableItemsQuota : 30 GB (32,212,254,720 bytes)
    RecoverableItemsWarningQuota : 20 GB (21,474,836,480 bytes)
    DowngradeHighPriorityMessagesEnabled : False
    ProtocolSettings : {RemotePowerShell§1}
    RecipientLimits : unlimited
    IsResource : False
    IsLinked : False
    IsShared : False
    LinkedMasterAccount :
    ResourceCapacity :
    ResourceCustom : {}
    ResourceType :
    SamAccountName : helpdesk
    SCLDeleteThreshold :
    SCLDeleteEnabled :
    SCLRejectThreshold :
    SCLRejectEnabled :
    SCLQuarantineThreshold :
    SCLQuarantineEnabled :
    SCLJunkThreshold :
    SCLJunkEnabled :
    AntispamBypassEnabled : False
    ServerLegacyDN : /o=SCHOOL NAME/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/c
    n=Configuration/cn=Servers/cn=ALBANYEXCH
    ServerName : SERVER NAME
    UseDatabaseQuotaDefaults : True
    IssueWarningQuota : unlimited
    RulesQuota : 64 KB (65,536 bytes)
    Office :
    UserPrincipalName : Helpdesk Email Address
    UMEnabled : False
    MaxSafeSenders :
    MaxBlockedSenders :
    ReconciliationId :
    WindowsLiveID :
    ThrottlingPolicy :
    RoleAssignmentPolicy : Default Role Assignment Policy
    SharingPolicy : Default Sharing Policy
    RemoteAccountPolicy :
    MailboxPlan :
    ArchiveDatabase :
    ArchiveGuid : 00000000-0000-0000-0000-000000000000
    ArchiveName : {}
    ArchiveQuota : 50 GB (53,687,091,200 bytes)
    ArchiveWarningQuota : 45 GB (48,318,382,080 bytes)
    ArchiveDomain :
    ArchiveStatus : None
    RemoteRecipientType : None
    DisabledArchiveDatabase :
    DisabledArchiveGuid : 00000000-0000-0000-0000-000000000000
    QueryBaseDNRestrictionEnabled : False
    MailboxMoveTargetMDB :
    MailboxMoveSourceMDB :
    MailboxMoveFlags : None
    MailboxMoveRemoteHostName :
    MailboxMoveBatchName :
    MailboxMoveStatus : None
    IsPersonToPersonTextMessagingEnabled : False
    IsMachineToPersonTextMessagingEnabled : True
    UserSMimeCertificate : {}
    UserCertificate : {}
    CalendarVersionStoreDisabled : False
    ImmutableId :
    PersistedCapabilities : {}
    SKUAssigned : False
    AuditEnabled : False
    AuditLogAgeLimit : 90.00:00:00
    AuditAdmin : {Update, Move, MoveToDeletedItems, SoftDelete, HardDelete, FolderBind, SendAs,
    SendOnBehalf, Create}
    AuditDelegate : {Update, SoftDelete, HardDelete, SendAs, Create}
    AuditOwner : {}
    WhenMailboxCreated : 10/04/2012 14:29:36
    UsageLocation :
    Extensions : {}
    HasPicture : False
    HasSpokenName : False
    AcceptMessagesOnlyFrom : {}
    AcceptMessagesOnlyFromDLMembers : {}
    AcceptMessagesOnlyFromSendersOrMembers : {}
    AddressListMembership : {\Mailboxes(VLV), \All Mailboxes(VLV), \All Recipients(VLV), \Default Global A
    ddress List, \All Users}
    Alias : helpdesk
    ArbitrationMailbox :
    BypassModerationFromSendersOrMembers : {}
    OrganizationalUnit : domain.local/Mailbox Only
    CustomAttribute1 :
    CustomAttribute10 :
    CustomAttribute11 :
    CustomAttribute12 :
    CustomAttribute13 :
    CustomAttribute14 :
    CustomAttribute15 :
    CustomAttribute2 :
    CustomAttribute3 :
    CustomAttribute4 :
    CustomAttribute5 :
    CustomAttribute6 :
    CustomAttribute7 :
    CustomAttribute8 :
    CustomAttribute9 :
    ExtensionCustomAttribute1 : {}
    ExtensionCustomAttribute2 : {}
    ExtensionCustomAttribute3 : {}
    ExtensionCustomAttribute4 : {}
    ExtensionCustomAttribute5 : {}
    DisplayName : Helpdesk
    EmailAddresses : {smtp:Helpdesk Full Email Old Web Domain, SMTP:Helpdesk Full Email New Web Domain,
    smtp:Original Help.Desk Email Address Old Web Domain, smtp:help.desk@DOMAIN.LOCAL, smtp:helpdesk@domain.local}
    GrantSendOnBehalfTo : {DOMAIN.LOCAL/ICT Services/Users/My Full Name}
    ExternalDirectoryObjectId :
    HiddenFromAddressListsEnabled : False
    LastExchangeChangedTime :
    LegacyExchangeDN : /o=SCHOOL NAME/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/c
    n=Recipients/cn=Helpdesk Full Name
    MaxSendSize : unlimited
    MaxReceiveSize : unlimited
    ModeratedBy : {}
    ModerationEnabled : False
    PoliciesIncluded : {}
    PoliciesExcluded : {{26491cfc-9e50-4857-861b-0cb8df22b5d7}}
    EmailAddressPolicyEnabled : False
    PrimarySmtpAddress : Helpdesk Full Email Address
    RecipientType : UserMailbox
    RecipientTypeDetails : UserMailbox
    RejectMessagesFrom : {}
    RejectMessagesFromDLMembers : {}
    RejectMessagesFromSendersOrMembers : {}
    RequireSenderAuthenticationEnabled : False
    SimpleDisplayName :
    SendModerationNotifications : Always
    UMDtmfMap : {emailAddress:43573375, lastNameFirstName:43573375252269, firstNameLastName:25
    226943573375}
    WindowsEmailAddress : Helpdesk Full Email Address
    MailTip :
    MailTipTranslations : {}
    PartnerObjectId : 00000000-0000-0000-0000-000000000000
    IsValid : True
    ExchangeVersion : 0.10 (14.0.100.0)
    Name : Helpdesk Full Name
    DistinguishedName : CN=Helpdesk Full Name,OU=Mailbox Only,DC=DOMAIN,DC=LOCAL
    Identity : DOMAIN.LOCAL/Mailbox Only/Helpdesk Full Name
    Guid : cc8e521a-dd01-4258-bd67-e2725b031c31
    ObjectCategory : DOMAIN.LOCAL/Configuration/Schema/Person
    ObjectClass : {top, person, organizationalPerson, user}
    WhenChanged : 08/02/2013 09:16:10
    WhenCreated : 10/04/2012 14:29:36
    WhenChangedUTC : 08/02/2013 09:16:10
    WhenCreatedUTC : 10/04/2012 13:29:36
    OrganizationId :
    OriginatingServer : Our Primary DC FQDN



    [PS] C:\Windows\system32>
    Last edited by darrenmcginnis; 4th March 2013 at 03:34 PM.



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