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Enterprise Software Thread, Exchange 2010 and SendAs problems in Technical; Originally Posted by teklogic Hi, Just a quick 1. I had serval problems until I used this software to set ...
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    Quote Originally Posted by teklogic View Post
    Hi, Just a quick 1. I had serval problems until I used this software to set up send as and calendar permisions,

    Office Exchange 2010 SP1 (and later) ExFolders

    Hi

    The UR4 didn't solve the issue, and I tried using the above software but I am unable to find where the option is for SendAs.

    Can you help me with this please?

    Thanks

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    You can't, see my earlier post.

    Did you check the directory objects on each DC?

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    Quote Originally Posted by sukh View Post
    Did you check the directory objects on each DC?
    What do you wish me to check?

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    Connect to EACH DC and make sure that the user account has retained the Send-As permission.

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    Quote Originally Posted by sukh View Post
    Connect to EACH DC and make sure that the user account has retained the Send-As permission.
    Connected to both DCs and checked the msExchSendAsAddresse in the Attribute Editor for my personal account and for both DCs it has the helpdesk email address in there

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    so you have given the helpdesk account to send-as you right?

    If,yes, can you create a new outlook profile and test. When creating this account make sure its configured as online.

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    Quote Originally Posted by sukh View Post
    so you have given the helpdesk account to send-as you right?

    If,yes, can you create a new outlook profile and test. When creating this account make sure its configured as online.
    The other way around, I have given My account Full Access, Send on behalf of, and Send as rights to the Helpdesk account.

    I will try creating a new profile this afternoon.

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    Still no luck. I can reply to any emails but the only way to send as the helpdesk email is to remove the "From" email address and add it back in again.

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    did you recreate a windows or outlook profile or both?
    once you remove from the from field, xan you then send an email every time?

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    Quote Originally Posted by sukh View Post
    did you recreate a windows or outlook profile or both?
    once you remove from the from field, xan you then send an email every time?
    It was on both, I added it in and checked it wasn't using Cached Mode and it let me send 1 email as the Helpdesk after adding the From address in but when I tried to send another it wouldn't let me
    I need to remove the From address everytime I wish to send and enter it in again

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    that is very strange, i cant reproduce the error.

    OAre you using olk 2010 riht, if yes, then the nick name cache is stored in the mbx, i would suggest to delete that from your account and test again.

    i assume no one else has that issue?

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    Is the mailbox which you are trying to SendAs hidden in the global address list?
    As I've seen this issue myself.

    The only way I can send stuff out of my "mailing" account is to unhide it from the GAL, send the email, then rehide it.

    Ed

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    Quote Originally Posted by sukh View Post
    that is very strange, i cant reproduce the error.

    OAre you using olk 2010 riht, if yes, then the nick name cache is stored in the mbx, i would suggest to delete that from your account and test again.

    i assume no one else has that issue?
    We are using Outlook 2010, do you mean delete the entire mailbox? I've currently got a few Gb of emails and a load of calendars and tasks in there.

    Another user has the same issue, which is why I am keen to get it sorted.

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    Quote Originally Posted by eddyc View Post
    Is the mailbox which you are trying to SendAs hidden in the global address list?
    As I've seen this issue myself.

    The only way I can send stuff out of my "mailing" account is to unhide it from the GAL, send the email, then rehide it.

    Ed
    Not too sure, I have had problems with the GAL and pupils seeing all the addresses. In the end I seperated address lists and hid all the pupils in the GAL.
    I thought it was something to do with the GAL l. The Helpdesk is in its own Address list.

    I will check to see if the Helpdesk is hidden from the GAL.

    Thanks for that advice.

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    so out of x users only 2 have the issue.

    Iean delete the nickname cache not the mbx.

    How to reset the nickname and the automatic completion caches in Outlook

    If you have done this are you saying it only works once?

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