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EduGeek.net Site Problems Thread, Site Inaccessible For A Short Time? in EduGeek Stuff; We had and Edugeek outage for a couple of minutes around 3:30 today. Back now and all seems well. Any ...
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    DaveP's Avatar
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    Site Inaccessible For A Short Time?

    We had and Edugeek outage for a couple of minutes around 3:30 today.

    Back now and all seems well. Any ideas what caused it? Will there be another?

    [Only Edugeek was affected: I was able to browse other sites during the mini-outage]
    Last edited by ZeroHour; 24th March 2014 at 01:08 AM.

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    ZeroHour (8th November 2013)

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    ZeroHour's Avatar
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    Quote Originally Posted by DaveP View Post
    We had and Edugeek outage for a couple of minutes around 3:30 today.

    Back now and all seems well. Any ideas what caused it? Will there be another?

    [Only Edugeek was affected: I was able to browse other sites during the mini-outage]
    Hmm not sure, it wasnt me anyway. Will take a gander at the logs.

  4. Thanks to ZeroHour from:

    DaveP (8th November 2013)

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    Subsequent to that outage, I'm unable to access the site from Firefox. I get a "403 Forbidden". I've cleared cache, cookies and DNS is obvioulsy OK since the site comes up when using Chrome or IE. I don't think it's a general firefox problem, since from my PC at home, access is fine. It's very very wierd (and it doesn't appear to be going away).
    Last edited by pcstru; 8th November 2013 at 09:52 AM.

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    sparkeh's Avatar
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    Just for info, I experienced that as well yesterday.

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    Yup saw it here as well unable to load the site.

    Ben

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    Quote Originally Posted by pcstru View Post
    Subsequent to that outage, I'm unable to access the site from Firefox. I get a "403 Forbidden". I've cleared cache, cookies and DNS is obvioulsy OK since the site comes up when using Chrome or IE. I don't think it's a general firefox problem, since from my PC at home, access is fine. It's very very wierd (and it doesn't appear to be going away).
    And bizzarely this morning it has fixed itself. Go figure.

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    ZeroHour's Avatar
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    Hmm not sure whats happened. I think our data centre has had a few issues.

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    I'm experiencing the issue again. On firefox I get a "403 forbidden". On the same machine, IE and Chrome can access the site fine.

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    ZeroHour's Avatar
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    Quote Originally Posted by pcstru View Post
    I'm experiencing the issue again. On firefox I get a "403 forbidden". On the same machine, IE and Chrome can access the site fine.
    Hi
    Can you PM me your ip address and I will see if I can trace any errors.

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    Will do. It's back now. I didn't clear out cookies or make any changes this time, so this morning when I open up the site on Firefox, I'm still logged in.

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    ZeroHour's Avatar
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    Quote Originally Posted by pcstru View Post
    Will do. It's back now. I didn't clear out cookies or make any changes this time, so this morning when I open up the site on Firefox, I'm still logged in.
    So do you think it was linked to being logged in/out?
    I have made a few changes last night, is anything different for you now?

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    Quote Originally Posted by ZeroHour View Post
    So do you think it was linked to being logged in/out?
    I don't know! The fact that last time I deleted cookies and this time I didn't, suggests that session tracking isn't making any difference.
    I have made a few changes last night, is anything different for you now?
    Not that I notice. It's been OK since it came back yesterday. It's weird that it's only firebox and it only affects one machine - which makes me suspicions of session tracking. The 403 is the edugeek server, not something more local. I think!

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    Is this still occurring for anyone?

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    Hasn't been a problem for us since the date of my first post.



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