EduGeek Joomla 1.5 Package Thread, contact form - emails not arriving! in Projects:; Hi,
I have a problem with the contact form on my site. I have checked the email address of the ...
18th January 2010, 11:36 AM #1
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contact form - emails not arriving!
I have a problem with the contact form on my site. I have checked the email address of the only contact which is correct. I have also checked the server settings under global configuration which seem correct.
I have compared my site with another site hosted on the same server using exactly the same settings and that works absolutely!
Does anyone have any ideas?
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18th January 2010, 11:42 AM #2
You don't have any spam filtering software that's picking up the emails do you? Can you test sending to a non school email, such as a Gmail one, and see if that works?
Does the message say sent on the website when the form is submit?
18th January 2010, 12:08 PM #3
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thanks for your advice
We don't have any spam filtering that would cause a problem. A message appears on the site implying the message has sent. I have tried using my personal gmail account, a message appeared on the site saying 'thank you for your email' but nothing appeared in gmail ...
18th January 2010, 12:18 PM #4
Not being silly or anything, but you have got the right email address in the form on the Contact Manager page in the admin section?
18th January 2010, 12:21 PM #5
Can you post your mail settings from global config?
You are using PHP Mail Function?
18th January 2010, 12:28 PM #6
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steve - i did check and double-check this but have tried a number of different email addresses incase this was a mailbox issue
Edu-It - yes i am using PHP Mail Function. Settings are as follows:
PHP Mail Function
Mail from: i have tried a number of different email accounts here but don't see how this would make a difference
From Name: School Website Enquiry
Sendmail Path: /usr/sbin/sendmail
SMTP Authentication: No
18th January 2010, 12:37 PM #7
Can you send mail from the command line to rule out the box's ability to do such a thing?
15th February 2010, 04:37 PM #8
I had the same problem - it turned out to be a change was required by SWGfL (our host) they tweaked whatever it was and the function now works.
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