FTPing in joomla using csnewmedia host

[mossj]

I'm having problems using FTP inside Joomla, when I try to install a template/extenstion I get this error:

        * JFTP::mkdir: Bad response
        * JFTP::chmod: Bad response
        * JFTP::store: Bad response
        * Warning! Failed to move file.

My FTP settings in the config file are as follows

        var $ftp_enable = '1';
	var $ftp_host = '87.239.19.41';
	var $ftp_port = '21';
	var $ftp_user = '/*NOT TELLING YOU*/';
	var $ftp_pass = '/*NOT TELLING YOU*/';
	var $ftp_root = '/httpdocs/Joomla/';

I'm able to gain connection using FTP software using the same settings/account and also mkdirs etc.

Things I have tried so far,
- Retype U/N & PW
- change host to all the combinations csnewmedia have recommended on the ticket I opened

[SYSMAN_MK]

Goto Global Configuration > Server > Server Settings > Path to Temp Folder and make sure tghis value is correct.

[mossj]

Goto Global Configuration > Server > Server Settings > Path to Temp Folder and make sure tghis value is correct.

Should it be a FTP path (/httpdocs/Joomla/temp) or a http path (webaddress/Joomla/temp)?

[SYSMAN_MK]

should be your server path to your temp folder.

To find the correct path create a file called path.php and enter the following code

<?php
  echo getcwd();
?>

Upload this file to the root of your joomla install and then point your browser to http://path.to.joomla/path.php

Make a note of the path that is displayed in your browser and enter the value in the location mentioned above.

[mossj]

The full thing? including the 'var/www/vhosts/' at the start?

[SYSMAN_MK]

copy the whole path that is displayed by the path.php

[mossj]

Okay that worked sorta.....

Got this error...

        * Component Install: Another Component is already using directory: "/var/www/vhosts/*NOTTELLING*/httpdocs/Joomla/administrator/components/com_expose"
        * Error Loading ModulesMySQL server has gone away SQL=SELECT id, title, module, position, content, showtitle, control, params FROM jos_modules AS m LEFT JOIN jos_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 1 ORDER BY position, ordering

Why did MySQL run away? Does it not like me anymore

P.S It did timeout the first time round, could this be it?

[mossj]

Well it didn't do it for a diffirent extention so i guess it's fixxed

/me hands out thank you's to sysman

[SYSMAN_MK]

Glad you got it sorted. This sort of problem can happen when you transfer a site from a local test environment to a live server.