Smartboard Notebook deploy problem
I've been banging my head against a problem I've been having with a software push for Smartboard's Notebook app, and really hope someone can lend a hand.
I created a custom transform using SMART's Install manager (Nothing too fancy, specifies the location of gallery content, product key, turns off auto update, etc)
it's then pushed as an msiexec process using GoverLAN, running as an administrator account. However, after the install completes, if a regular teacher/student account tries to launch it, Notebook ALWAYS crashes at launch. The error messages are varied, but they're all along the veins of this one:
The module listed is usually different, sometimes it's notebook.exe itself, other times it's a dll file and sometimes it's just plain <UNKNOWN>
NOTEBOOK.exe caused an exception_access_violation in module <UNKNOWN>
This will continue until Notebook is run once as an admin user, after which it works just fine for everyone.
Needless to say, I really don't want to have to manually log into every single teacher's computer and run notebook, so I'd like to figure out just what's causing this.
I'd really appreciate any insight that you have, considering the fact that the faculty's getting a little antsy to put these smartboards to use.