Mathletics asking for IE update
To start off, all the computers in the school have Internet Explorer 6 and Firefox 3.6 with the latest flash installed (10.0.45.2). The reason we have stayed with IE6 is that the WA Department of Education use an Oracle webmail program to centrally manage all staff and student emails instead of each school having its own exchange server. The Idea is good in theory allowing people to move schools without changing their email address and so on. But it does have a few issues, one of the major ones being that it only works properly with IE6 and as such we are not allowed to upgrade to IE7 or 8.
Any way after a recent updated on the mathletics website (mathletics.com.au) now when students click to sign in they get an error saying:
“Mathletics has detected that you are using Internet Explorer 6 as your web browser. Microsoft no longer supports Internet Explorer 6. To continue using Mathletics, please upgrade your web browser.
Please click on OK to upgrade your browser.”
“Ok” takes them to the MS download page for IE8 and “Cancel” just dose nothing. They get this error even when using Firefox 3.6. I tried calling their helpdesk and they were not available, I have sent an email as well but I thought I would post this here and see if any one has a salution.
Is there any simple way of “fooling” mathletics to think we have IE8 and allow students to log in? A nasty registry hack or something? Or am I going to have to upgrade the maths lab to IE8 and just say no email in that lab?
Workaround to Mathletics using Internet Explorer 6
I have the same problem; I emailed firstname.lastname@example.org who sent the following in reply to my protests about the lack of notice to paying customers:
"My Tech Support team have told me that users can login by going directly to [url=http://scs.mathletics.com/] but that some functionality may not work correctly by doing it in this way so it would be advisable to download IE8 at your earliest convenience.
Customer Services UK
Tel: 0117 370 1990"
It works. You can create a shortcut with that URL, or put it in the CDROM Player database. Let me know if you need help doing either.