Smoothwall - Promissor
Have been having problems with ESM Promissor, so phoned their support yesterday and was recommended to upgrade to latest ESM. I have updated but can now not log on to it. I phoned them back but they blamed our proxy (SmoothWall).
I have tried ticking the proxy section in the configuration, but still wont play ball.
That asked if I could tracert to catglobal.com and I can't, not even from the Smoothwall Configuration Tests section.
Any help guys? -As I cant see anything in the logs either.
Any one else have these problems?
Not what you want to hear necessarily but it works for me. The server running Promissor is allowed to bypass the filtering mind.
Just checked the proxy Exception IP's list and realised that someone had removed a digit from this Servers IP. A quick change and a restart of the proxy, and a change in the config for promissor to port 801 and all solved.
Who needs Tom. lol
Gah! I have been obsoleted!
Can anyone give me some support? I need some tips on how to outwit vodafone and get them to set up my colleagues' blackberries right :( Bloody BES...
change you gateway address to point to the router rather than proxy?