Hello. The gallery needs to be downloaded separately in 9.5
In the Notebook software, go to the Gallery. At the top to the right of the search box, there are two buttons, a magnifying glass and a wrench. Click on the second button (the wrench) and it will bring up an add/remove gallery content box. Select the galleries that you wish to download, or "All Galleries" at the top and click OK.
This download will take some time, as it is about 270MB.
If this doesn't work for you (it may give an error message that the software couldn't connect to the internet), we have now made the entire gallery available as a single download, which should resolve any problems you may encounter due to a local proxy server at your location.
For the Windows version of the software:
Please click on the following link: http://smarttech.com/support/software/sb_win.asp
and scroll down to "download the Gallery as a separate file (274MB)" Save this file to your computer, and once it is finished installing, double click on it to install the gallery.
For MAC: Click on the following link: ftp://support.smarttech.com/techsupp...Mac%20Gallery/
Username: supportftp, password: yamaha
Copy the file to your computer and once it has finished downloading, double click on the file and follow the rest of the install process.
If you continue to encounter problems, please contact Technical support at the phone numbers/email address listed below.