Smart Notebook and Sassoon Primary font

I've just recently upgraded the teachers computers in a school to Windows 7. Everything went smoothly except the smartboards didn't work properly using version 10 of Smart Notebook so I've upgraded them all to version 11 of the software. However, since doing so the Sassoon Primary font that the school uses as default is no longer recognised by Smart Notebook. It appears fine in the font list in Word so I know that it's properly installed. Does anyone know of any issues that might affect Smart Notebook 11 and either the Sassoon Primary font or Open Type Fonts in general?

Just to update everyone on what I've found out about this problem; Smart Tech have confirmed with me that Smart Notebook does not support Open Type Fonts, so even if they're installed they won't show up in the list. However I managed to solve the problem as Microsoft Office 2013 includes a Sassoon Infants TrueType Font which looks very similar (if not the same) as the OTF font.