Our head of ICT (teaching only) is looking at the possibility of usingTeacher Dashboard for Google Apps Teacher Dashboard for Google Apps « Hapara – Google Enterprise Solutions
I was wondering:
1. Whether other schools had had experinece of this software.
2. How have they found the technical support, which seems to be e-mail and forum based
Hi - we'd be happy to put you in touch with other schools using our tools
Technical support is indeed electronic - we use a help desk tracking system called Zendesk if that means anything to you. Initial configuration is done via a short screen-share session, so you certainly get to talk to a live person.
Feel free to reach out directly via info@ or support@ addresses and we'd be happy to answer any questions.
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